Vestas have a fantastic opportunity to join our service operations team in Western Australia as our Regional Service Manager.

As a Regional Manager overseeing service sites in Western Australia, you will be responsible for ensuring optimal operational performance, safety, and customer satisfaction across the region. Your role will involve leading a team, fostering a culture of safety, and ensuring adherence to all operational protocols. You will drive financial performance by managing budgets, analyzing financial data, and implementing cost-saving strategies.

Additionally, you will manage customer relationships, negotiate contracts, and resolve any issues to maintain high satisfaction and retention. A critical part of your role will be to identify and address underperforming sites, turning them around through targeted recovery strategies.

By mentoring your team and ensuring all contractual obligations are met, you'll contribute to the continued success and growth of the region, ensuring that all sites operate efficiently and in line with the organisation's goals.

As the successful candidate you will be based and located in Western Australia, with the ability to visit our operational sites throughout the state along with our clients offices in Perth.

You will be joining and leading a truly passionate team of wind professionals who all strive to keep our turbines running efficiently and safe, achieving agreed upon availability KPI's with our clients.

Responsibilities

• Cultivate an environment focused on safety at the site, promoting continuous improvement in safety performance
• Develop and empower your team to efficiently operate and maintain wind turbine plants
• Establish robust partnerships with clients to guarantee the fulfillment of contractual commitments
• Manage costs adequately to meet budgetary targets for service contracts
• Coordinate scheduled maintenance and troubleshooting efforts to optimise turbine performance

Qualifications

• 15+ years of management experience in a related service field
• Preferably holds an Engineering background or a Diploma with a Business Management degree

Competencies

• Proven track record with leadership qualities, stake holder management, Ability to handle customer escalations, Conflict resolution, ability to lead in matrix organisation.
• Skills in large team / man power handling for effective utilization, experience in Wind energy / Power industry will be advantageous
• Proficient in business management, with capabilities in fiscal oversight and assessing organizational effectiveness
• Experience in coaching and motivating teams
• Proficiency in safety programs, practices, and procedures
• Highly motivated and accountable, with a proficiency in problem-solving and continuous improvement
• Previous budgeting and project management experience
• Well versed in negotiating agreements and ensuring customer satisfaction
• High on work ethics and integrity
• Strong business acumen with a customer-focused, solution-oriented, and improvement-driven mindset
• Financial insight with experience in full P&L responsibility, including knowledge of key figures and KPIs
• Valid driver's license and passport, with the ability to travel as needed to meet business milestones

What We Offer

• We offer an exciting management position with great opportunities for professional and personal development in an inspiring environment with the energy industry's global partner on sustainable energy solutions. We value initiative, responsibility and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You will become part of a committed team in a highly professional environment with a solid technical commitment
• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision

Our Benefits

• Join the World's Leading Wind Energy Solutions Provider
• Excellent Career Development opportunities both Nationally and Globally
• A workplace that embraces Diversity and Inclusion
• Flexible workplace arrangements
• 18 weeks Paid Primary Carers Leave
• 3 weeks Paid Secondary Carers Leave
• Employee Assistance Program

Vestas is an equal opportunity employer. We are dedicated to attracting, retaining and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.