Radiant Plumbing & Air Conditioning
Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out-we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain-apply today and join the best in the business!

The Good Stuff:

• Medical, Dental and Vision Insurance
• Pet Insurance
• Work from home!
• Employee Discounts
• 401k with 4% company match
• PTO, Paid Holidays, Paid Parental Leave
• Company provided laptop, monitor, and headset

Job Duties:

• Take incoming calls from techs for kick-ups for multiple departments (leads)
• Dispatch & debrief the sales team
• Organize & coordinate daily schedules based on call priority & technician ability
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable

Our Ideal Candidate:

• Experience in the Home Service industry is highly preferred.
• Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out)
• Strong attention to detail.
• Sound critical thinking & problem solving.
• Ingenuity and resourcefulness.
• Superhuman ability to multitask.
• Provides a 5-star customer experience.
• An empathetic and upbeat attitude.
• A backbone! Our dispatchers thrive under pressure.
• Driven for excellence.

What you need:

• HS Diploma or GED
• Proficiency with Microsoft Office or Google Suite
• Service Titan experience preferred
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills

We are Radiant - hard to join, harder to leave!