Job Description:

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Join our Team and advance your career as a

Core People Service Specialist

The People Core Specialist is responsible for processing data changes through different parts of the employee lifecycle using Workday and Salesforce. The role involves providing information and guidance to BP employees and PC&C on employee processes and data changes across the breadth of the Workday solution. The role requires strong customer service skills, digital fluency, and the ability to navigate a tiered support model. The purpose of this role is to ensure legal, fiscal, and regulatory requirements are met while giving to continuous improvement activities.

Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally from a number of business & technology centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy process and digital experts dedicated to delivering the best customer experience. The purpose of the People Data Specialist role is to process data changes through different parts of the employee lifecycle using Workday and Salesforce also provide information and guidance to BP employees and PC&C on employee processes and data changes across the breadth of the Workday solution.

In this role you will:

• Provide support on local lifecycle employee processes and production of required letters and contracts.
• Have an advanced understanding of internal processes including line of business specific processes & procedures.
• Perform transactions and manage associated tasks for employee personal and job-related data service requests including HR for HR requests.
• Ensure that employee and organisation data integrity is maintained in Workday when performing high impact transactions following processes & procedures i.e. supervisory organisation unit changes multiple reporting line changes job changes Work schedule changes transaction corrections rescinds.
• Develop and implement plans for seamless execution of larger scale ad hoc projects (10-20) that require Operations and Advisory processes to be carried out in mass.
• Be solution focused work closely with other Operations teams wider Operations & Advisory & Solutions teams to contribute to client and/or enhance relationships ways of working.
• Be an ambassador for change encouraging agile ways of working & improvements to day-to-day activities subject matter expert areas.
• Deliver record document image management services according to agreed performance targets statutory legal fiscal or regulatory obligations.
• Ensure adherence to process maps standard data input forms.
• Assist in coordination of acceptance testing for O&A technology changes.
• Undertake other work in support of service area O&A as required

What You will need to be successful:

• Bachelor's degree plus 3 to 5 years relevant experience
• Strong customer service skills
• Digital fluency - strong systems computer skills experience across full spectrum of Office programs analytical support tools
• Proven ability to skillfully navigate tiered support model
• Knows when to seek support from other subject matter experts
• Numeracy & analytical thinking - able to quickly effectively generate analyse range of data to provide accurate timely information to inform business decisions
• Excellent personal organizational skills - good balance of being proactive reactive; ability to handle multiple priorities complete tasks on time

Technical:

• Advanced knowledge of CRM systems and HR Systems such as Workday
• Advanced knowledge of CRM systems
• Advanced knowledge of Reporting & Analytics
• Advanced knowledge of HR Systems such as Workday
• Demonstrated ability to administer HR systems processes efficiently effectively
• Able to provide level of support to employees who have restricted access to service channels due to technology or language limitations
• Risk Management - acts with high level of integrity respect for data privacy. Takes steps to mitigate against risks in this space knows when to bring up any concerns

Behavioral:

• Solutions focus - seeks to identify solutions and make improvements to processes which will contribute to the business and enhance ways of working
• Solutions focus - seeks to identify solutions make improvements to processes which will contribute to business enhance ways of working
• Relationship management - Ability to build maintain relationships with customers. Is building applying skills in active listening can communicate effectively (written verbal)
• Eye for business & customer focus- keeps up to date with internal external context seeks understand relationship between their activity local business drivers. Aware that HR is enabler of business seeks ensure HR solutions lead enhanced business
• Is continually enhancing self-awareness actively seeks input from others on impact effectiveness
• Applies judgment common sense - able use insight good judgement inform actions taken ensure solutions are pragmatic
• Works well independently as member of team proactively providing support colleagues

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family-friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our appealing Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
• Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is not available for remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.