This position will be predominately focused on the design and engineering of services within our growing and continuously evolving LAN Services portfolio, with a primary responsibility on the Managed WLAN, RF/WIFI Surveys, and Managed LAN Services (including Managed DHCP and IPAM Services).

In This Role, Your Responsibilities Will Be:

• Working with Managed LAN/WLAN Services Manager on the evaluation of new technologies, growth, development, of LAN Services that align with service roadmaps
• Working in a cross functional team to develop LAN Services requirements, standards, deliverables, and Work with other projects and services as needed
• Working in a cross functional team to ensure LAN Services are designed to ensure a high level of quality and consistency using existing and new technologies
• Work with the Service Delivery & Operations group to train, support, and educate so they delivery services with a high level of quality, reliability, and consistency across the enterprise
• Work with other managed service teams to develop designs, standards, procedures, and training to ensure compatibility and support within LAN Services
• Stay up-to-date and work with new and emerging technologies to help influence the direction feature releases of LAN Services
• Ability to work alone and prioritize time to meet assigned task, goals, and issue resolution

Who You Are:

You build and deliver solutions that meet customer expectations. You develop and deliver multimode communications that convey a clear understanding of the outstanding needs of different audience. You build partnerships and work collaboratively with others to meet shared objectives. You anticipate and adopt innovations in business building digital and technology applications.

For This Role, You Will Need:

• BA/BS in Information Systems or related area required
• Advanced understanding and ability to design WIFI Radio networks, ability to perform predictive surveys & post install surveys utilizing Ekahau Software
• Work with RF Survey vendors to ensure radio signals meet expected Emerson standards and resolve any differences or conflicts
• Ability to communicate and organize RF requirements with others for Managed WLAN Service implementation
• Ability to remotely diagnose complex RF signal issue impacting WIFI
• Provide top level design expertise for provisioning projects to ensure alignment with LAN/WLAN Services for greenfield, brownfield, acquisitions, and custom designs
• Provide guidance and expertise of Build of Material list (parts list) for LAN Services (WLAN & LAN) projects as needed driven by complexity
• Advanced knowledge of LAN and WLAN technologies such ethernet protocols, multi-gigabit networks, fiber networks, 802.11x, wireless access via Flex Connect and WLC, end to end wireless QOS through WMM, RF knowledge
• Experienced in troubleshooting and implementing Cisco Catalyst line of products
• Advanced Layer 2 and 3 design aspects for enterprise LANs
• Ability to design and troubleshoot high availability LAN and Wireless LANS
• Working knowledge of LAN media types and ability to diagnose escalated last level support issues remotely
• Ability to collaborate with other engineers, technical specialist, and vendors to provide feedback for improvements and designs with services
• Advanced knowledge of IP, routing, and subnetting

Preferred Qualifications that Set You Apart:

• An innovative mind with focus on having an impact on our future products
• Cisco certifications such as CCNA are a plus.
• Previous experience working in a global environment.
• Ekahau certification (or similar) is highly desirable.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing.