For Employers
Employee Relations Advisory Manager


bp
4 days ago
Posted date
4 days ago
N/A
Minimum level
N/A
OtherJob category
Other
Job Description:

As all roles in our global locations require professional-level English, we kindly ask that you submit your resume in English.

Role Synopsis:

The Employee Relations Advisory Manager provides people & culture (P&C) support to Line Managers, focusing on Employee Relations (ER) advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures. This role includes leading and coaching a team of co-located Employee Relations Specialists.

The role requires a good understanding of the business and population supported, as well as foundational knowledge of country/regional specific employment laws. Key responsibilities include delivering reliable, compliant, and secure P&C Employee Relations guidance, providing business-facing consultation and advice, using standard processes, and acting as a point of escalation for complex queries. The role also involves coaching and guiding ER Specialists to enhance service quality and collaboration within the team.

Role Purpose:

Provides P&C support to Line Managers focused on ER advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures.

Role Reporting Relationships:

  • 3-7 direct reports, indirect reports tbc

Role Accountabilities:

  • Deliver reliable, compliant, and secure P&C Employee Relations guidance and process in support of the business.
  • Provide business-facing consultation and advice to business leaders focused on ER advice, ER case management including country-specific grievances, disciplinaries, underperformance cases, complex ER case management, support for investigations, and broader reactive employee relations processes and procedures.
  • Good understanding of the business and population they support.
  • Develop sound understanding of country/regional specific employment laws impacting employee relations activities and policies.
  • Leverage standard processes and identify efficiencies and opportunities for alignments by connecting across P&C teams. Responsibility to find opportunities to improve the knowledge base - either for customers or internal use.
  • Act as a point of escalation for complex queries that were not resolved by the team or require further guidance and clarification.
  • Coach and guide ER Specialists to enhance quality of service provision, foster productivity and collaboration within the team, provide timely feedback.

Skills:

  • Legal and regulatory environment and compliance
  • Stakeholder management
  • Analytical thinking
  • Resilience
  • Teamwork
  • Coaching
  • Customer-centric thinking

Cap Framework:

  • Legal and regulatory environment and compliance
  • Stakeholder management
  • Continuous improvement
  • Performance and planning
  • Commercial acumen
  • Creativity and innovation
  • Budget management
  • Customer service delivery excellence
  • Workforce Planning
  • Resilience
  • Teamwork
  • Leadership
  • Customer centric thinking
  • Knowledge sharing

Essential Education & Experience Requirements:

  • Bachelor's degree or equivalent in Business Administration, Human Resources, or other relevant field
  • More than 5 years of relevant P&C experience
  • Experience leading and coaching a team of HR specialists
  • Proficient in English and Spanish
  • Availability to work US Central Time business hours.

Technical:

  • Foundational knowledge of HR solutions and Employee Relations
  • Proficient in using CRM systems
  • Proficient in using MS Office
  • Proficient in using Reporting & Analytics tools
  • Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas
  • Experienced in Employee Relations and casework
  • Experience in Human Resources, proven capability and experience in delivering talent management, ER, track record of effective partnering, consider business needs and link value to business results.
  • Working knowledge of relevant labor legislation and regulations

Behavioral:

  • Experience with organizational change and working in a matrixed organization.

Why Join Us:

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to providing an inclusive environment in which everyone is respected and treated fairly.

We recognize that there are many aspects of our employees' lives, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment and many others! Reinvent your career as you help our business meet the challenges of the future. Apply now!

BEWARE - RECRUITMENT FRAUD:

It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions.

Travel Requirement
Up to 10% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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JOB SUMMARY
Employee Relations Advisory Manager
bp
Sao Paulo
4 days ago
N/A
Full-time

Employee Relations Advisory Manager