Design solutions to drive safe living and quality of life

Job Description:
Our top-class cyber support team is looking for dedicated, talented andenergetic
people who are enthusiastic to join our award-winning company.
The support engineer will oversee successfully deploying and supportingHoneywell's
cyber solutions at our worldwide customer base, working closely withR&D to support
software releases, ensure faultless implementations, and maximize customer
satisfaction levels.

LOCATION
• Mexico City - Hybrid

RESPONSIBILITIES/DUTIES
Investigating support cases, performing root cause analysis, and offering in[1]depth solutions.
Deploying and managing customer production environments.
Taking ownership of technical issues while collaborating with R&D engineers,
technical account managers and product management.
Installation and upgrade system components in both development and
production environments.
Developing processes and automation tools for the support team.

YOU MUST

Degree in Computer Science or equivalent experience.
At least 1 year of experience in customer support
Knowledge in networking and cyber security
Strong technical and analytical skills.
Dedicated hard worker, quick learner and team player.
Excellent verbal and written English communication skills.

WE VALUE
Knowledge in IT.
Knowledge of scripting, Perl, VB and Python.
Working with Linux, Unix.
Experience with web applications, Web Services and .Net applications, Apache
Tomcat.

Additional Information

• JOB ID: HRD263600
• Category: Engineering
• Location: Av. Eje 5 Norte number 990,Mexico City,CIUDAD DE MEXICO,02230,Mexico
• Exempt

Global (ALL)