Job Description:

This Role will focus on reconciliation of card transactions and payment activities. The focus of the role is on POS (point of sale) & payment reconciliations to ensure we are paid for product and/or services & customer / Vendors correctly and timely. BPs supply chain is complex due to the multitude of systems and interfaces, the variety of customer segments, and the various delivery channels used in the supply chain. This expectation of this role is to gain a strong understanding of the order to cash process to be able to understand and resolve issues accurately and within specific resolution (SLA) timeframes. This role requires high attention to detail and accuracy, good business process proficiency and the ability to work in a dynamic, fast paced environment with continuous improvement efforts while meeting daily deadlines.

Key Accountabilities

• Focus on reconciliation of customer's account with the payments received to reduce aging.
• Ability to prioritize contending demands and priorities.
• Ability to raise critical issues and concerns regarding timing of receipt of required information to perform month, quarterly and annual tasks.
• Clearing of account/site customer's balance.
• Coordinate all activities related to reconciliation/investigation. Ensure that it is adequate to the needs of the business and of GBSE ensuring high level of customer satisfaction with the support of the Line Manager.
• Ensure communication on root causes for all type of errors, including system errors towards collaborators, drive proactive resolution on these.
• Drive knowledge sharing and documentation related to error correction/investigation activities, develop training plan and ensure knowledge is embedded.
• Record financial entries including invoice corrections and account adjustments within SAP system.
• Collaborate with internal and external BP partners to resolve customer issues.
• Demonstrate a performance culture by contributing to the departments Balanced Scorecard metrics and provide input to business insights on delivery achievements and gaps.
• Build, maintain and improve internal and external customer and BP Partner relationships resulting in positive customer experiences that drives improved customer satisfaction.
• Should be able to create & process manual payment entries in SAP
• Should have solid understanding of SAP SD and FI Module.
• Should have knowledge of creating and building SAP scripting for Payments and Invoicing process.
• Accountable to handle customer concerns and improvement of process.
• Ability to process financial entries.
• Should be well verse with Macros and have advance excel skills

Education and Experience

• Bachelor's degree
• Minimum 3+ years of experience in a business to business (B2B) account management environment, working with payments, financial entries, debits / credits, invoice reconciliations.
• SAP Accounting and invoice reconciliation experience
• Advanced Excel experience
• Performance oriented - proactive self-starter biased to do things before being asked; attention to detail , excellent organization skills; creative insight into problem-solving; able to multi-task, manage time and balance multiple priorities
• Team oriented - actively promote a cooperative/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its collaborators

Travel Requirement
Negligible travel should be expected with this role

Relocation Assistance:
This role is eligible for relocation within country

Remote Type:
This position is a hybrid of office/remote working

Skills:
Accounting for financial instruments, Accounting for financial instruments, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Commercial assurance for external reporting, Communication, Creativity and Innovation, Credit Management, Curiosity, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Automation, Digital fluency, Financial Reporting, Influencing, Internal control and compliance, Long Term Planning {+ 4 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.