Innovate to solve the world's most important challenges

As an HVAC controls Field Service Technician, you will respond and resolve service calls providing technical support and troubleshooting to Honeywell customers in the greater Augusta area. Additional responsibilities related to the technical delivery of small service jobs, time and material work, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the - HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

KEY RESPONSIBILITIES:

• Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
• Complete documentation of all work done, including all readings, offsets, etc.
• Maintain customer system documentation with any configuration or model changes.
• Collaborating within a team for system testing.
• Availability for and performance of duties outside of normal working hours as required.

Customer Management:

• Promote, build, and maintain good customer relations.
• Keep Supervisor informed of customer requirements, systems status, and actual, potential, or perceived customer problems.
• Demonstrate system and provide training to customers as required Be aware of service contract scope of service, equipment coverages, and requirements.

Health and Safety:

• Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment.
• Administrative Responsibilities:
• Be responsible for Honeywell's assets such as tools, software, and site database.
• Keep documentation and paperwork up to date.

YOU MUST HAVE:

• High School Diploma, or equivalent. Some experience in the field.
• Previous experience with HVAC/controls.
• Ability to achieve security and other clearances as required by client.
• Ability to travel throughout the service area with occasional overnight stays.
• The successful candidate must have a driving record acceptable to Honeywell.

WE VALUE:

• Previous industry experience.
• Previous technical/installation experience.
• Previous customer service experience.
• Good written and oral communication.
• Ability to follow instructions and identify mistakes.
• Bachelor degree or technical/professional certificate.

WHAT'S IN IT FOR YOU:

• Benefits - Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan & Matching
• Company vehicle and mobile device
• Career Growth
• Professional Development

Additional Information

• JOB ID: HRD264088
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 3000
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.