IS Product Owner Consumer Portal

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This position reports to

IS Digital Experience Manager

Your role and responsibilities

In this role, you will have the opportunity to deliver the key objectives of the product; making it easy to do business with My Services Portal, reducing consumer effort score, provide premium user experience to get the consumer back to business quickly. The role will maximize the value of the product, by managing and expressing business expectations, listening to consumer feedback and optimizing and managing the product backlog The work model for the role is #LI-Hybrid This role is contributing to the IS Services in Bangalore. You will be mainly accountable for: - The product owner owns the product vision and syntesises and communicates the product strategy. - They manage and communicate the product vision and road-map to senior stakeholders, product/platform owners, IS Service Owners and early adopters community - Involves target consumers (personas) through Early adoption and UX research to identify the solution needs. - Leads design thinking workshops with key stakeholders to move from consumer and business needs - to requirements road map - Actively communicates the upcoming features iterations to early adopters community - Collaborates with CEN Success Manager to deep dive on data, VOC, Incidents, Usage to identify the key success factors - Proactively collaborates with key Business and IS Stakeholders to build a continuous improvement environment and to support an ongoing program of change to improve - Consumer-oriented services, processes and products as prioritized based on business needs

Qualifications for the role

• Master's Degree in Information Technology, Business Engineering, Business Administration or equivalent
• 10+ years of experience in a global organization in IT, Marketing or Digital
• 5+ years in Product Ownership Role
• 3+ years of experience in leading global strategic initiatives in development and implementation of digital solutions
• Proven hands-on experience managing all stages of the product life cycle
• In-depth knowledge and experience with Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Proficiency in the use of analytic tools
• Ability to prioritize effectively
• Excellent knowledge of user-centered design principle

More about us

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning