JOB DESCRIPTION

About the Role

As a Technical Sales Engineer within the UK Aftermarket Operations Repair Group, you will act as the primary liaison between our repair group and customers. Your primary responsibilities include managing client relationships, coordinating project activities, developing quotations, tracking repair jobs, and resolving technical issues. This position involves regular client interactions, both locally and occasionally overseas, to ensure exceptional service and maintain NOV as the preferred supplier for repair services.

About the Company

NOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production operations.

At our Montrose facility, we specialize in delivering high-quality repair and aftermarket services that uphold our commitment to innovation, customer satisfaction, and operational excellence.

What We Offer

• Opportunity to work in a global organization with a strong industry reputation
• Exposure to international client relationships and project coordination
• Competitive salary and benefits
• Professional development through the company's competency program
• A safety-focused work environment backed by comprehensive HSE policies

Key Responsibilities

• Serve as the single point of contact for assigned customers
• Coordinate repair projects, especially those involving multiple equipment items
• Generate and revise quotations, work scopes, and quality plans
• Conduct contract reviews and track repair progress
• Regularly update customers on job status, costs, and technical issues
• Maintain ERP systems and compliance records
• Address customer complaints and facilitate resolutions
• Work with internal teams to meet customer requirements and deadlines
• Promote business through client engagement and identifying new opportunities
• Comply with NOV's Quality Management and HSE Systems

Qualifications & Skills

• GCSE Level 3 or equivalent relevant business qualifications
• Experience in a similar role, preferably in the Oil and Gas industry
• Strong computer literacy (Microsoft Office)
• Understanding of business and technical documentation

Soft Skills (optional)

• Strong customer focus with excellent communication skills
• Strategic thinking and sound judgment
• Time management and organizational skills
• Team player with a proactive approach to problem-solving
• Ethics-driven and committed to self-development

Why Join Us?

Join our Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. We believe in passionate people, independent thinking, and collaborative commitment. That's how ideas grow and innovations thrive.

At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:

Health & Wellbeing

• Private Medical Insurance
• Employee Assistance Programme (EAP)

Finance & Protection

• Pension Plan
• Income Protection
• Life Assurance
• Personal Accident Coverage

Flexible Benefits (via salary sacrifice options for you and your family)

• Dental Insurance
• Healthcare Cash Plan
• Partner Life Assurance
• Critical Illness Cover
• Retail Vouchers
• Gym Membership
• Cycle to Work Scheme
• Travel Insurance

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.