Position Information

General Information

Position Number
STMP15

Working Title
Revenue Generation Internship - Development & Ticketing

Division
Athletics

Department
Athletics (Adm)

Work Unit
Athletics Admin/Support

Work Location
Barnhardt Student Activity Center

Vacancy Open To
All Candidates

Position Designation
Non-Student Temporary

Employment Type

Hours per week
40

Work Schedule

Monday - Friday, with nights and weekends according to event schedules

Pay Rate
$12/hour

Minimum Experience/Education

• Bachelor's degree

Departmental Preferred Experience, Skills, Training/Education:

• Proficient computer skills including Excel, Word, and Adobe Creative Cloud.
• Ability to interact and communicate clearly with donors and constituents.
• Ability to lift and move objects and equipment up to 20 lbs.
• Excellent time management skills are necessary to work in a fast-paced environment.
• Willingness to work nights, weekends, and holidays as necessary.
• Valid US driver's license required.

Duties and Responsibilities

• Serve as primary first contact for current and prospective 49er Club members via phone and email communication.
• Carry a small portfolio of transactional annual giving donors with the goal to develop relationships and move them through the donor pipeline.
• Actively participate in the identification and research of prospective donors.
• Assist with stewardship fulfillment for annual fund and Shareholders Society benefits.
• Assist with Athletic Foundation special events, donor hospitality and game day operations.
• Create and maintain requested reports and inventory of supplies.
• Provide innovative ideas to increase brand recognition, membership numbers and overall giving.
• Assist donors with the purchase and allocation of tickets and parking for football, basketball, and baseball.
• Represent Charlotte Athletics at sponsored events and community engagement opportunities.
• Work with the Athletic Ticket Office on season ticket renewals, single game sales and periodic game day ticket operations at various hosted events.
• Use of the Paciolan system and related CRM for customer order entry, payment processing, and fulfillment.
• Required training in Payment Card Industry (PCI) standards, security awareness, and other University policies.
• NCAA policy compliance.
• Provide high levels of customer service.
• Additional duties as assigned to support the Athletic Foundation and Athletic Ticket Office.

Other Work/Responsibilities

• Additional duties as assigned

Necessary Licenses or Certifications

Proposed Hire Date
07/28/2025

Contact Information

Expected Length of Assignment
11 Months

Posting Open Date
04/30/2025

Posting Close Date
06/30/2025

Special Notes to Applicants

*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance