Job Description

Blackwood is seeking an exceptional individual who's driven by building successful organizations and teams. This dynamic role encompasses elements of Inside Sales Management, Sales Operations, Personnel Management / Development, and more - all wrapped up in Blackwood's celebrated corporate culture.

What We Offer You:

• A constant stream of new things to learn.
• Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support.
• Breadth and depth. Do you want to make an impact? Can you hire the right team to match our growth, get involved with account planning, strategy and sales calls? The work you'll do will directly impact the experience of our customers.
• Ridiculously awesome culture and environment centered around creating a place where people WANT to work
• An open, encouraging, supportive and collaborative leadership team

Responsibilities:

• Manage Inside Sales Team:
  • Work directly with inside sales representatives to ensure consistency and adherence to defined company sales processes
  • Create a fun and motivational environment for the Inside Sales team to thrive in, while holding them accountable to clearly defined objectives
  • Provide coaching and mentoring for inside sales representatives in the areas of:
    • Net New Customer Demand Generation
    • Current Customer Relationship Development
    • Territory Product Diversification Plan and Execution
    • Upsell, Cross-sell, Renewals Management
    • OEM Partner Campaign Execution
    • Salesforce Adoption, Utilization, and Management
  • Proactively identify bottlenecks in the sales process and find ways to make the sales machine more efficient
  • Provide new-hire training for inside sales representatives
  • Provide continuous learning training on sales processes for inside sales representatives
  • Perform personnel management duties in accordance with the Employee Handbook and Talent Management Plan:
    • Accurate Time and Expense Reporting
    • Operating with integrity
  • Ensure inside sales representatives are satisfying core responsibilities and corporate obligations, to include:
    • Hitting/Exceeding monthly and quarterly goals and targets
    • Completion of all assigned Sales Certifications
    • Following employee guidelines and Standard Sales Procedures (SSP)

• CRM (Salesforce) Processes and Data Integrity:
  • Develop and deliver reports, dashboards, and other data components to the Sales organization using the Blackwood Salesforce console
  • Quick expertise on Sales Operations functions within Salesforce related to quoting, processing orders, and building opportunities
  • Work with Company Leadership across divisions to enhance sales process improvement initiatives centered around the CRM

• Partner Engagement
  • Establish and/or manage relationships with industry counterparts (manufacturers, distribution, teaming partners)

Basic Qualifications

• US Citizen
• Bachelor's Degree or Equivalent Experience
• Willingness to permit a background check prior to Employment
• Willingness and Ability to learn new COTS Technologies
• Excellent Presentation and Written Communication Skills
• Strong Time Management and Organizational Skills
• Critical thinker, out-of-the-box thinker
• Passion to grow, be challenged, and have fun
• Experience as a Salesforce 'Power User'

Additional Qualifications

• Minimum 3 years of managing sales-focused individuals with proven track record of success
• Demonstrable experience of managing sales processes, including net new demand generation, renewals management, account management, forecasting, end-to-end sales cycle oversight