Do you have experience in Customer Service? Are you looking to make a difference within the renewable sector? Then Vestas has an opportunity for you!

Region NCE > SBU NCE Service > CSM UK/IE
Operating within the Vestas Northern & Central Europe business unit, we focus exclusively on selling, constructing and operating onshore wind power plants in UK and Ireland. With offices in Dublin and Warrington, Service UK and Ireland is responsible for the service and maintenance of our customers wind power plants in both markets. Together with our colleagues throughout Vestas, we handle some of the largest operational projects, with some of the most complex customers in Europe.

Responsibilities
Your main responsibilities will be:

• Deep dive investigation into availability allocation across UK and Ire service contracts
• Support in the development of robust process(es) to link Operations, CSM and Reporting inputs into a harmonized end to end capture
• Support cost improvements and recovery where appropriate
• Building relationships with other teams across North to share best practice and drive continuous improvement
• Stakeholder management and collaboration with various departments in Service and support Sub Function teams

Qualifications

• Technical or analytical background
• Experience of CRM systems and following processes • Contractual knowledge is important as contracts form the baseline in discussion and decisions
• Good skills in MS Office and experience from using ERP system such as SAP
• Abilit to track and forecast cost and revenue

Competencies
We expect that you:

• Highly organized and detail-oriented
• Analytic and diligent • Project management skills
• Good verbal and written communication, presentation and interpersonal skills
• Self-motivated, organized and fast learner
• Process oriented
• Inquisitive and willing to look for new ways of working

What we offer
We offer an exciting job with great opportunities for professional and personal development in an inspiring, hard-working, and international work environment in the renewable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions.

Additional information
Your work location will be in Warrington.
Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
All inquiries are treated confidentially.

BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.