JOB DESCRIPTION

The Account Manager is responsible for building and maintaining strong relationships with clients, understanding their operational needs, and ensuring satisfaction with Extract's products and services. The primary objective of this role is to drive sales growth by identifying new business opportunities within existing accounts and acquiring new clients. This position plays a critical role in revenue generation, customer retention, and the overall success of the business by aligning client goals with tailored solutions.

Primary Responsibilities:

Client Relationship Management: Develop and nurture long-term relationships with clients by understanding their business goals, challenges, and technical requirements.

Sales Generation: Maximize sales revenue through upselling and cross-selling strategies within existing accounts.

New Business Development: Identify and pursue opportunities with new clients through market research, networking, and tailored proposals.

Negotiation & Closing: Lead contract negotiations, pricing discussions, and terms to close profitable sales agreements.

Account Management: Serve as the primary point of contact for assigned clients, managing communications, resolving issues, and ensuring high levels of customer satisfaction.

Collaboration: Coordinate with internal departments (e.g., engineering, product development, customer service) to deliver seamless support and solutions.

Sales Reporting & Forecasting: Track sales activities, maintain CRM data, and provide accurate forecasts and performance reports.

Market Analysis: Monitor industry trends, competitor activity, and client feedback to inform sales strategies and support product improvement initiatives.

Specific Responsibilities:

Manage new and existing customer accounts.

Prepare and deliver quotes for ESP systems and services.

Maintain technical proficiency in ESP design and applications.

Review and support customer application designs.

Participate in failure analysis and performance review meetings.

Lead system optimization initiatives and other related projects.

Education & Experience Requirements:

Bachelor's degree (preferred) or open to other production sales experience.

A minimum of 2+ years of relevant experience with ESP systems.

At least 2 years of sales or account management experience in the oilfield or artificial lift sector.

Demonstrated success calling on Oil & Gas Production Engineers and operations personnel.

Job Requirements:

Proven B2B sales experience with strong negotiation and closing skills.

Strong analytical and problem-solving abilities.

High level of organization and ability to manage multiple accounts and priorities.

Technical proficiency in ESP system design, CRM software, and Microsoft Office Suite.

Adaptability to changing market conditions and client needs.

Willingness and ability to travel regionally up to 50% of the time.

Benefits:

Extract offers a competitive compensation package, including health, dental, and retirement benefits. For a full list of offerings, please visit usbenefits.nov.com.

Competitive Benefits (visit usbenefits.nov.com for more information about our benefits offerings)