We are seeking a highly motivated and technically proficient Manager of Solar Systems Design to lead our system design and sales team. This individual will oversee a team of designers who engage directly with DIY solar customers, providing custom system designs and guiding them through the purchasing process. The ideal candidate has a strong understanding of solar photovoltaic systems, experience in technical sales, and proven leadership capabilities.

Key Responsibilities:
• Team Leadership & Management:
• Supervise, mentor, and develop a team of solar system designers focused on direct-to-consumer DIY sales.
• Set clear performance targets, KPIs, and accountability structures.
• Foster a collaborative, high-performance culture within the design team.
• Sales Strategy & Execution:
• Collaborate with sales leadership to implement strategies that drive system sales growth. • Monitor sales metrics and pipeline activity, and optimize the team's performance accordingly. • Provide coaching to improve customer engagement and close rates.
• System Design Oversight:
• Review and approve system designs for residential and small commercial solar projects. • Ensure all designs meet applicable electrical codes, utility requirements, and product standards. • Stay current on evolving solar technology, battery systems, and integration methods.
• Customer Experience:
• Maintain a customer-first approach, ensuring all system design interactions are informative, technically sound, and sales-oriented.
• Resolve escalated customer issues and technical inquiries with professionalism and efficiency. • Cross-Department Collaboration:
• Work closely with product procurement, technical support, and marketing to ensure alignment on offerings and customer messaging.
• Provide feedback to leadership on customer trends, design tool needs, and product gaps.

Required Qualifications:
• 3+ years of experience in solar system design or technical sales, preferably in a DIY or DTC environment.
• 2+ years of experience in a leadership or management role.
• Proficiency with solar design software (e.g., Aurora, Helioscope, or similar). • Deep understanding of PV system components including inverters, batteries, and mounting solutions. • Strong communication, interpersonal, and presentation skills.
• Demonstrated ability to lead and motivate technical sales teams.
• Ability to interpret single-line diagrams and construction documents.

Preferred Qualifications:
• NABCEP certification or equivalent technical credential.
• Experience with CRM and sales pipeline management tools (e.g., Salesforce, HubSpot). • Background in the residential DIY market or ecommerce solar sales.
• Familiarity with permitting and interconnection requirements in key U.S. markets.

Compensation & Benefits:
• Competitive base salary plus performance bonuses.
• Health, dental, and vision insurance.
• PTO, paid holidays, and 401(k).
• Professional development opportunities and industry certifications.