The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor's mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today's industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, Endeavor Business Media is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.

The Team: Endeavor places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.

We're looking for a detail-oriented, highly organized Demand Generation Customer Success to join our growing team and help streamline campaign scoping for our sales and operations teams.

This fully remote, client-facing role is key to ensuring Cost-Per-Lead (CPL) campaigns are scoped accurately, efficiently, and with clear expectations for clients and internal stakeholders alike.

Essentail Job Function

• Develop and execute sales enablement plans focused on lead generation programs to support revenue growth goals.
• Partner directly with sales teams and clients to define and refine target audiences for lead generation campaigns, ensuring alignment with client goals and market opportunity.
• Act as a strategic resource for the sales team by providing guidance on audience strategy, targeting a full buying team and campaign structure during the pre-sale process.
• Provide consultative support to educate clients about the best practices for targeting audience and how it impacts lead quality and campaign performance.
• Participate in client calls or email threads to gather campaign scope details and walk clients through the ideal customer profile Questionnaire.
• Develop toolkits, templates, and reference guides to help sales teams accurately scope and position lead generation programs.
• Accurately and confirm capture campaign details from the client and input information into required scoping documentation.
• Manage campaign scope requests through Zendesk or other internal ticketing systems.
• Follow up on scope tickets daily to ensure timely progress and response to data team and sales representatives.
• Set proper expectations with clients regarding CPL delivery timelines, lead types, and conversion methods.
• Streamline sales processes related to CPL (Cost Per Lead) programs, lead validation, campaign scoping, and pre-sales management.
• Maintain a deep understanding of target audiences, key industries, and lead to quality expectations to better inform sales strategy.
• Create feedback mechanisms between sales and lead gen operations to continually refine positioning, program packaging, and client targeting.

Core Competencies

• Experience using Zendesk or similar ticketing/project tracking platforms.
• Knowledge of CPL (Cost-Per-Lead) campaigns required.

Qualifications

• 2+ years of experience in a client-facing or operations support role, preferably in demand generation or lead generation.
• Experience working directly with clients to define project or campaign scopes.
• Strong communication and interpersonal skills.
• Highly organized and detail-oriented with excellent documentation habits.
• Comfortable leading conversations and walking clients through structured forms.
• Able to work independently while collaborating effectively with cross-functional teams.

We are excited to share that this position will be salaried or exempt and the base salary range for this position is $50,000 to $54,000 exclusive of fringe benefits or potential bonuses. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

If you are hired for this position at Endeavor, your final base salary compensation will be determined based on factors such as hiring location, skillset, prior years' experience, relevant education, certain degrees and certifications, training, and market considerations. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future & continued salary growth.

We also offer a generous benefits package (more information on benefits listed below).

• We offer competitive benefits package including medical, dental, and vision
• 24/7 access to Telehealth services
• FSA and HSA pretax savings accounts
• Company paid life and disability insurance
• 401(k) with company match
• Paid parental leave
• A generous FTO policy
• 12 paid holidays!
• Tuition assistance
• Professional growth opportunities through continuing education
• Mentorship program
• Company Core Value Rewards
• Employee Retail & Travel discounts

To all current EBM employees: If you are interested in applying for this position, please apply through the internal career center.

Endeavor Business Media is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.