Job Summary:
The Global Process Owner (GPO) - HR Shared Services will be responsible for end-to-end ownership of Payroll and Time & Absence processes within the Payroll Time and Absence lifecycle. The GPO will play a strategic role, have global coverage, act as a subject matter expert and lead the discovery, review, and optimization of current processes, design future-state solutions, support transitions to shared services or third-party vendors, and establish global process standards and governance frameworks ensuring strong governance and compliance. The GPO will work cross-functionally with HR, Technology, and Continuous Improvement & Knowledge Management and Shared Service Delivery teams to deliver high-performing, scalable, and efficient processes globally. Successful applicant would have led global payroll transformation and out-sourcing projects.

Responsibilities

Process Design, Documentation, and Governance

• Define L1-L4 HR process taxonomy and map activities/tasks at L4-L5 levels.
• Design and implement best-in-class, standardized Payroll and Time & Absence processes.
• Develop process documentation including SOPs, process maps, analytics, and business cases.
• Develop appropriate payroll compliance processes and guidelines and ensure payroll process design is aligned with these.
• Partner with Knowledge Management to create and maintain HR knowledge articles.
• Serve as the process expert; no changes to processes should occur without GPO involvement.
• Support system implementations and enhancements impacting HR processes.
• Provide solution design and transition support for outsourced payroll vendor initiatives.
• Establish change control protocols and ensure user compliance across all regions.

Process Analysis and Metrics

• Conduct thorough analysis of process performance (volume, time-spend, cycle time, FTE ratios).
• Work with Shared Services to define and monitor SLAs and KPIs for operational excellence.

Process Optimization & Continuous Improvement

• Collaborate with Continuous Improvement (CI) specialists to:
  • Build and maintain a pipeline of optimization opportunities focused on efficiency, user experience, and cost savings.
  • Perform root cause analysis to identify and address process issues.
  • Drive automation and robotic process automation (RPA) initiatives.
  • Develop business cases to support investment in process improvements.

Skills:

• Strong business acumen and understanding of cross-functional impacts of process change.
• Strategic thinking with a hands-on service delivery approach.
• Skilled facilitator and stakeholder manager across all organizational levels.
• Confident presenter with excellent communication skills (verbal and written).
• Ability to manage competing priorities and drive initiatives independently.
• Self-motivated and capable of delivering under tight deadlines.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field; graduate degree preferred.
• 6-8 years' experience in payroll transformation, operations, or vendor management.
• Strong knowledge of payroll compliance, regulations, and time/absence policies.
• Global experience preferred, especially across NAM, LAM, Asia, MENA, and KSA.
• Experience with Oracle HCM Payroll, OTL, and platforms such as ADP, PayAsia, or Deel.
• Proven track record in process mapping, process ownership, and transformation initiatives.
• Project/program management experience required.
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
• Proficient with Microsoft Visio or similar process mapping tools.
• Advanced Excel and data analysis skills.

ABOUT US

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.