Service Sales Support Specialist Channels

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Marketing & Sales Manager

Your role and responsibilities

In this role, you will develop and execute strategies to recruit, onboard, manage and maintain ZA Cluster channel partners' for Electrification Service (ELSE) division. Build and maintain strong relationships with channel partners to drive revenue growth and achieve sales targets. Coordinate with Global Channel Manager and Local Marketing & Sales Manager and implement channel initiatives with local sales organizations in ELSE assigned region. The work model for the role is: Onsite This role is contributing to the Electrification Services Business Area. You will be mainly accountable for: • Supporting Local sales organization (LSO) to identify potential channel partners and VPPs • Contributing to ELSE Value Provider Program (VPP) development and promoting to potential channel partners • Provide support and guidance to partners on product, solution offerings and commercial training • Supporting in organizing technical trainings with Primary Service Centers (PSC) and Operations. Enroll, track and monitor channel partner's employees training completion and their certification • Ensuring functioning of the commercial operations & digital tools for channel partner business model • Supporting in channel partner business plan reviews • Supporting in identifying the risks of channel partner business and risks relating to direct and indirect business. • Ensuring the channel partner agreements are updated and followed. • Contributing to channel pricing strategy and its implementation. • Ensuring correct channel regional reporting and support LSOs in Salesforce channel management. • Identifying potential Channel Partners on the local market • Preparing long-term business growth with channel partners • To ensure correct functioning of the commercial operations, business models & digital tools with channel partners • Ensuring VPP account management activities, business reviews, periodic visits and cadence meetings. • Primary point of contact for channel partners. • Participate in common channel partner's customer visits and channel partner's events • Salesforce Channel Opportunity management. Forecasting. Planning information to PSCs and factories

Qualifications for the role

• Bachelor's Degree in Engineering with minimum 3 or more years relevant work experience.
• Proven experience on Medium Voltage and Low Voltage products
• Proven experience working with Channel Partners
• Fluent in English.
• Strong communication & negotiation skills.
• Must be self-starter and pro-active. Be able to work independently as well as in team.
• Demonstrated experience of project execution
• Knowledge and experience of driving application of standardized Marketing & Sales processes and tools (Salesforce, SharePoint & etc)
• A collaborative, solutions-oriented approach, combined with problem solving and analytical skills.
• A solid understanding of contract negotiations, risk management, commercial and legal terms.
• Experience with channel pricing management
• Available to travel

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.