Position: Technical Account Manager, Refining and Petrochemical
Location: Preferably Houston Area

Territory: Texas

Status: Full-time, Permanent (1)

We're not looking for just another chemicals Account Manager. We are looking for a technical, refinery-savvy, in-person closer who thrives in a fast-paced, boots-on-the-ground sales environment, who enjoys meeting new potential customers.

If you know your way around a refinery, enjoy walking units with engineers, and have the grit to chase down new business while building long-term trust with commercial and technical stakeholders, we want to hear from you.

At Quadra, we're expanding, and looking for a Technical Account Manager to take charge of a key territory in Texas.

This isn't a desk job or a slow-burn sales cycle. You'll be face-to-face with decision makers across refining, LNG and petrochemical plants, owning your territory as an entrepreneur and representing one of the most respected chemical distributors in North America.

You'll report directly to the Sales Manager, who will expect you to lead with initiative, building relationships, identifying pain points, and capturing value at each customer location, from engineers and operators to procurement teams. This role is perfect for someone who understands refining processes, thrives on competition, and has the confidence and credibility to sell technical solutions in a complex environment.

We want:

• A true sales hunter: someone who chases growth proactively, networks and doesn't wait for leads to come in.
• An individual who can seamlessly take over existing business and leverage those relationships to grow Quadra's footprint with strategic customers.
• A technical engineer with a firm grasp of refining operations.
• A visible, in-person presence, on the road, in plants, face-to-face with customers. After a year, your customers should know your name, Quadra and champion the value you bring.
• A team player who values transparency and collaboration, leveraging Salesforce to track Accounts, share Insights, manage Opportunity and contribute to a culture of accountability and territory growth.
• Someone who fits our people-first, entrepreneurial culture and is in it for the long haul.

If you've sold into the downstream space, worked in operations or technical support, or have a network in refining you're ready to activate, this is your opportunity to make a real impact.

Let's talk.

Who are we?

Founded over 48 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. Quadra has the perks of a large company and the accessibility of a small company. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.

As a Technical Account Manager, your key responsibilities will include:

• Building and expanding strong relationships with key refinery and petrochemical customers in alignment with Quadra's values, strategic goals, and business direction.

• Meeting and exceeding annual sales and gross margin targets through disciplined execution and proactive territory management.
• Leveraging internal resources and supplier partnerships to deliver best-in-class technical and commercial support to clients.
• Reviewing customer technical details and host quarterly, in-person technical reviews on core products, such as Amines, Glycols, Activated Carbon, Molecular Sieve and other products as needed.
• Representing Quadra's product portfolio, including technical and commodity products, through regular in-person visits, joint calls, and active participation in industry conferences and trade events.
• Engaging in strategic networking, organizing, attending, and hosting events to raise brand visibility and connect with new prospects.
• Supporting customer troubleshooting 24/7 and identifying process optimization opportunities on site.
• Traveling frequently across the territory to stay connected to your accounts and uncover new business opportunities
• Demonstrating strong communication and presentation skills, both written and verbal.
• Managing urgent client needs and tight deadlines with professionalism and urgency.
• Identifying and qualifying key decision-makers and understanding their specific operational and purchasing needs.
• Leading the full sales cycle: from prospecting and relationship-building to contract negotiation and deal closure.
• Maintaining long-term relationships with influencers and decision-makers to secure recurring and new business.
• Navigating a dynamic, fast-changing environment with adaptability and a problem-solving mindset.
• Proactively cold calling and prospecting to fill the pipeline and grow market share.
• Maintaining detailed, up-to-date reporting and activity tracking using Salesforce.
• Forecasting territory progress and annual territory growth year/year.

Key Skills and Attributes:

• Outgoing, approachable, and highly skilled at building trust-based relationships across all levels of a refinery or petrochemical site
• Willingness to be on-site regularly, travel frequently, and maintain a strong physical presence in the field
• Exceptional communication and presentation skills, with the ability to distill complex technical concepts into customer value
• Self-motivated and highly organized, with a track record of driving results and managing a territory like a business
• Tenacious and driven, persistent in the face of obstacles, with the resilience to win new business in a competitive environment
• Commercially astute, with the ability to balance technical selling with strategic account development
• Naturally curious, with a genuine interest in refinery operations, problem-solving, and process improvement
• Empathetic and emotionally intelligent: able to read a room, navigate internal politics, and adjust approach accordingly
• Able to actively listen to customers, extracting information and determining their needs through industry expertise
• Able to thrive in a fast-paced, dynamic, and unstructured environment where priorities can shift quickly
• Proficient in CRM tools (Salesforce preferred) and disciplined in tracking activities, pipeline development, and opportunity management

The ideal candidate will have the following qualifications:

• (Required) Bachelor's degree in Chemical, Mechanical, Petroleum Engineering, or a related technical discipline
• Minimum 5 years of experience in technical sales or business development, specifically selling products or services to the refining or petrochemical industries
• Operations or technical background in a refinery, petrochemical, or chemical facility (minimum 5 years) is a significant asset
• Strong familiarity with the oil & gas sector and/or chemical distribution industry is considered a valuable advantage
• Hands-on experience with gas treating products such as amines, glycols, molecular sieve, heat transfer fluids, activated carbon, and other key commodities
• Proven track record of prospecting, qualifying, presenting, and closing new business opportunities
• Consistently meets or exceeds sales targets and KPIs through disciplined planning and execution
• Demonstrated ability to develop and grow long-term customer relationships, particularly with engineering and operations stakeholders
• Willing and able to travel up to 40% of the time, including international and overnight travel across the U.S. and Canada
• Must possess a valid driver's license and passport and live within close proximity to a major airport
• Proficient with CRM platforms (Salesforce preferred), and mastery of the full Microsoft Office suite (Excel, PowerPoint, Outlook, Word)

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization.

The advantages of choosing this position at Quadra:

• Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manager your key territory!
• Tailored training: We provide personalized training to support you and your growth
• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP)
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader
• 401K with match: Plan your future with our matched retirement program
• Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs.
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast pace growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)

If you're ready to unleash your potential, make a difference, and embark on a fulfilling career in professional sales, we invite you to submit your resume detailing your experience and passion for sales. Together, let's redefine customer service and sales excellence and shape a brighter future for Quadra and our valued customers.

Compensation Information: The annual base pay range for this position is reasonably expected to be $95,400 and $161,100 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra's salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.

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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.