Expect lots of support and encouragement while you're here. You'll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You'll have limitless opportunities to explore - whether that means building up new areas of expertise or taking in a different direction.

We are currently looking for candidates to fill the following roles:

• Analyst - GSR Operations (Mandarin)
  

• Counterparty Onboarding Focal (Mandarin)
  

FINANCE ROLE - Analyst - GSR Operations

What's the role?

The purpose of this position is for the incumbent to play a key role in GSR Manila's change journey in continuing the process' transformation to a trail blazer for how Finance and the Business work together to deliver end to end value.

The GSR Analyst will have the opportunity to impact any one of the following teams:

• Pre Billing / Billing
• Account Management
• Pay

The analyst is expected to deliver excellent performance on related Key Performance Indicators (KPIs): Ageing Unbilled, Billing Accuracy, Overdue Invoice Positions, Query Management, and On-time Payments. Analysts are expected as well to be change agents of GSR Roadmap projects, and to continuously work in embedding GSR strategies into day to day tasks.

The role also offers the incumbent an opportunity to develop leadership skills on influencing, collaborating, working to outcome and sound application of analytical and reporting skills with a diverse set of globally positioned stakeholders.

What you'll be doing

Pre Billing / Billing
Perform Pre Billing/Billing and Query Resolution activities for in-scope entities such as:

• Managing creation of upfront agreements through the Engagement Confirmation Tool (ECT) for handled types of charges through to gathering of confirmatons
• Driving action to manage KPIs relevant to the maintenance of ECT: coding validation errors, ageing open and expired engagements, etc.
• Managing billing for the Service Provider Entity assigned:
• Sourcing of data from feeders, preparation and thorough review of data to be processed for billing
• Timely processing of requests for billing received including the related Master data set up
• Communication of Unbilled accruals
• Preparation of ad-hoc reports not in-scope of MI
• Provision of support in audit requirements and customer requests
• Performing periodic reviews of unbilled items and ensuring escalation of actions needed to be taken by FO, OU and SP.
• Ensure compliance to Agreed Terms of Reference and identify root cause of noncompliance and follow through of resolution before the next billing
• Reviewing monthly Billing Accuracy compliance, searching for root causes and working towards permanent resolution of misses.
• Ensuring real time updates and ownership of actions assigned from the Query Management Tool
• Providing support to the Account Management team on Intra Group accounting activities for monthly reconciliations and quarterly reporting are performed within closing timeline.

What you bring

• Bachelor's degree - Accounting/Finance
  

• Proficient in Mandarin (Read, write and speak)
  

TRADING & SUPPLY ROLE - Counterparty Onboarding Focal

Trading and Supply (T&S) has a heavy focus on compliance and KYC/financial crime remains a top focus area coming year. Know-Your-Customer (KYC) / Counterparty Onboarding (COF), as well as projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with T&S Products. The Products business is intimately integrated into these projects, since they have a large impact on Products ability to trade with counterparts and meet business objectives.

KYC / Counterparty onboarding and management is a key focus for T&S and the Products business in the coming year(s) where more projects, process improvement opportunities and simplifications are expected. Acting as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs) on behalf of the Products business. This role will support the business on managing the above, reporting into the Regional Counterparty Onboarding LEAD (COF).

What you'll be doing

Know-Your-Customer (KYC) Analyst / Counterparty Onboarding Focal (COF) will be accountable for the following:

• Interface directly to the counterparty in various channels, voice, email. Manage the onboarding and maintenance process. Excellent customer service and interface skills
  
• Strong understanding of counterparty documentation and what creates financial crime risk profile. Awareness of how E2E process works to business, set expectations on timescales. Ability to clearly explain what docs are required and provide clear and thorough business rationale
  
• Completing risk assessments of new counterparties in line with counterparty due diligence policies and procedures.
  
• Develop an understanding of the Trading & Supply compliance systems and controls including a working knowledge of the Financial Crime policy and procedures.
  
• Risk assessments to include analysis of findings, identification of any red flags and mitigation.
  
• Prepare documentation to support discussion with Senior Management on counterparties with significant financial crime risks and/or High-Risk PEP relationships.
  
• Attention to detail, professionalism in communication and precise organization around follow-up on issues and delayed requests
  
• Ability to research using disparate and moderately functioning internal systems, various excel tracers and unstructured data.
  
• Assess request type, enter requests in MDN and ensure that the supporting documents are provided as required. Understanding of GDRP and managing sensitive information.
  
• Request all end to end documentation including required Financial Crime documentation (as per document collection matrix), Credit and where necessary conduct Counterparty outreach (data privacy requirements deep knowledge)
  

Dimensions:

• Direct counterparty interface, primary representative of Shell to new and existing counterparties. Requirement to engage with counterparties verbally, strong written and empathetic tone
  
• Analyse documentation, assess the risks of new counterparties and complete a risk assessment and recommendation to start business with Shell Trading and Supply.
  
• Complete reviews at different levels of due diligence depending on the risk profile - Basic, simplified, counterparty and enhanced.
  
• Much of the role and team changes over time, willingness to learn new things, actively and positively participate in the change processes
  

What you bring

• Experience in Finance / KYC/ CDD / EDD / KYB / Financial Crime
  
• Languages: Mandarin and/or Malay are required.
  
• Because the role includes document translation from all local regions that T&S products does business, language skills at business legal translation level is a requirement
  
• Ability to train traders on risk mitigators and prepare cases for VP and EVP as required through the onboarding process
  
• Moderate Excel skills, including pivots, if statements - all required in spreadsheet manipulation and understanding swift maneuvering excel - multiple data sets of 10,000 - largely based on counterparty name
  
• Advice + implementation: advice on improvements, including ideas to make the Products business ready for the future, i.e. implement a sustainable way of working
  
• Attention to detail in a face paced, regulatory and stressful environment. Most cases are time sensitive, ability to manage the pressures
  
• Hands-on mentality, self-starter, practical problem-solving approach, generate own ideas to smoothen the process
  
• Knowledge of company incorporation, ownership structure. Knowledge of local incorporation laws and documentation is preferred. Understanding company ownership, financial crime risk, mitigations.
  
• Strong stakeholder management: able to work with Products Traders, the Compliance Office as well as KYC-team/ their project organization
  
• Communication and reporting, well developed skills: clear and frequent reporting back to the business.
  

What we offer

An innovative place to work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people's lives for more than a hundred years, Shell has become one of the world's leading companies.

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.

An inclusive place to work

Shell is working to become one of the most diverse, equitable , and inclusive organizations in the world. We are taking steps to create an environment where everyone - from our employees, to our customers, partners, and suppliers - feels valued, respected, and has a strong sense of belonging.

To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status.

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.

We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.