Service Agreement Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to collaborate closely with the Sales organization and customers to create, design, and develop value-added proposals for Service Projects (Motors and Drives). Your expertise, attention to detail, and ability to coordinate and negotiate with multiple stakeholders will be essential to the success of these projects. The work model for the role is: Hybrid #LI-Hybrid This role is contributing to the Motion Service Division in Mexico. You will be mainly accountable for: • Ensure the timely and accurate creation of Service Agreements through coordination with relevant stakeholders. • Integrate the full Service Portfolio into value-added proposals. • Manage all aspects of the agreement process, including technical, financial, legal, product management, and risk assessments. • Foster and maintain positive customer relationships throughout the sales process. • Analyze and report on Service Agreement outcomes, identifying opportunities for improvement and increased success. Our team dynamics You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

• 1-3 years of experience working with service or maintenance agreements.
• Experience in preparing technical-commercial proposals.
• Prior experience with contract and agreement negotiations.
• Solid knowledge of motors and drives.
• Advanced English proficiency.
• Bachelor's degree in electrical engineering or a related field.
• Availability to travel.
• A collaborative, solution-oriented mindset with strong written and verbal communication skills.

Benefits

• Paid Parental leave (gender neutral)
• Life insurance
• Retirement plan
• Accident insurance
• Wellbeing program
• Dental insurance
• Flex days
• Employee Assistance Program (PAE)
• Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory