Preferred Bank Teller Experience and Associates Degree

DUTIES AND RESPONSIBILITIES:

Receives bill payments over the counter, at drive through, and from depositories.

Reconciles daily cash/check and payment stub totals.

Balances cash drawer daily.

Opens and closes member entrances to office and vault each morning and afternoon.

Serves as member of on call team on rotating basis to answer calls during power outages.

Participates in safety meetings and training programs as required.

Participates in annual meeting as required.

Distribution of mail on a daily basis

Verify kiosk payments and make change for front counter if needed.

Deliver mail

Enter mailed payments into computer and send to the bank

Send faxes

Answer switchboard and billing que calls when needed

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

INTERNAL RELATIONSHIPS:

Other Employees - Provides and acquires information and assistance necessary to assure the achievement of department and cooperative goals.

EXTERNAL REALTIONSHIPS:

Member- Work directly with member-owners in handling of payments and serving as front area receptionist to direct them to proper department.

Banks - For returned checks and deposits.

POSITION REQUIREMENTS:

Skills and knowledge normally acquired through a high school diploma. Minimum of two years prior experience in related position. Attention to detail and good oral communication skills required. Must be able to use office equipment such as cash register, computer, keyboard, copier, printer, fax machine, etc. Must have knowledge of Microsoft Windows and Microsoft Office. Prefer Associates Degree.

PHYSICAL DEMANDS:

Works in a climate-controlled office environment. Job requires sitting, standing, walking, bending, and reaching. Requires good finger dexterity, repetitive motions with hands and fingers. Requires ability to perform close work, have good vision and hearing.

REPORTS TO: Manager of Billing