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Settlements Specialist - Job Share

Here's what you'll be doing

npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.

We are looking for a Settlements Specialist to join our team and support a growing portfolio of third-party generators and internal group companies. In this role, you will manage payments and credit note transactions. This is an exciting opportunity, where you will play a crucial role in supporting the operational and financial growth of the business.

This is a part-time role, working 2 days per week as part of a job share. This role offers the hybrid working approach, splitting your time between working from home and working from our Solihull office.

Key responsibilities

• Manage the receipt and review of invoices and statements from internal and external customers, ensuring tax compliance.
• Submit payment requests to the Shared Service Centre and approve content releases, ensuring accurate payment processing.
• Track payments from receipt to completion, ensuring accurate cost coding and timely processing. Monitor KPI reporting and recommend process improvements to ensure on-time payments.
• Resolve customer and financial queries efficiently, leveraging in-depth knowledge of settlement processes. Address common queries related to payment terms, invoice structure, VAT application, and early payment requests.
• Build and maintain strong relationships with the Shared Service Centre, Finance, and the wider Generation Services team to support internal and external customer needs.
• Accurately complete transactions using established processes, applying technical expertise.
• Independently manage work priorities and provide regular updates on progress, ensuring workload is balanced and performance standards are met.
• Stay informed of company policies and local procedures, incorporating updates into daily practices. Propose and implement improvements to enhance business efficiency.

What we need from you

• Strong analytical skills with a rational approach to resolving queries.
• Proficiency in MS Excel and SAP, with general IT confidence.
• An understanding of the UK energy market and strong commercial awareness.
• Excellent communication skills and a customer-focused mindset.
• Self-motivated, with the ability to prioritise work and meet deadlines under pressure.
• A proactive team player with a drive to improve and streamline processes.

It would be great if you had

• Experience within the UK Energy Industry.

Here's what you need to know

• Award-Winning Benefits: Our market-leading benefits package includes: 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings.
• Recognised with the Personnel Today Reward, Recognition and Benefits Award 2022, our benefits truly stand out.
• Outstanding Employer Accolades: Awarded Best Place to Work for 16-34-year-olds and named as a Sunday Times Best Places to Work 2025 employer.
• Recognised for Family-Friendly and Hybrid Policies: In 2024, we earned Double Recognition at the Personnel Today Awards for our exceptional family-friendly and hybrid working initiatives. Lets discuss how we can work together flexibly.
• Inclusive Employer: As the only energy company in the Inclusive Top 50 UK Employers, we're committed to equal opportunities, diversity, and fairness for everyone.
• Support for Disabled Applicants: As a Disability Confident Employer, we guarantee an interview for all disabled candidates who meet the minimum role criteria.
• Development Opportunities: With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority.

At a glance

Reference no.: 237808

Closing date: 11/07/2025 Salary: £29,173 - £37,860 FTE

Get in touch

For more information, please contact the recruiter, natalie.harrison@eon-uk.com. Please note, CVs sent directly cannot be accepted.

About us

E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

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