American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

Student Success, Transition & Retention

Time Type:
Part time

FLSA Status:
Non-Exempt

Job Description:

Summary:

The Center for Student Belonging (CSB) serves as a principal leader, resource and support in fostering a campus environment where students feel a profound sense of belonging, connection, and the ability to thrive. Through education, outreach, and advocacy, we create opportunities for students to grow at AU and beyond. CSB envisions an American University where students of all backgrounds and lived experiences feel welcomed, valued, seen, appreciated and fully integrated into the community, fostering an environment where they can realize their full potential.

The Center is seeking an undergraduate student to serve as the STEP, District Scholars, and First-Generation Support within the Center's portfolio. We are looking for a collaborative team player who is passionate about enhancing student experience, engaging with campus climate, and building intentional partnerships with campus offices and stakeholders to share stories and experiences that reflect the richness of our diverse community. This position reports to the Assistant Director of Student Success, Transition and Retention.

Responsibilities:

• Provides front desk coverage by greeting visitors, answering phones, and performing basic administrative tasks.
• Manage program logistics and implementation of educational programs, workshops, and training.
• Provide collaborative direction with the Assistant Director for National First-Generation Celebration Week.
• Collaborate with other student organizations and campus/community partners.
• Support facilitation and design of educational programs, workshops, and training relating to STEP & District Scholars.
• Create academic support engagements in conjunction with Academic Support for STEP & District Scholars cohorts.
• Manage the daily operations of student success initiatives for current students.
• Working in collaboration with the Assistant Director to continue communication and outreach.
• Develop and maintain strong working relationships with external vendors, venues, and key partners involved in large-scale event execution.
• Oversee on-site event operations and respond proactively to any issues or disruptions that may occur.
• Maintain a thorough understanding of diverse event requirements to support a wide range of programming needs effectively.

Position Type/Expected Hours of Work:

• Part-Time.
• 20 hours per week.
• This is an in-person (non-hybrid) position.

Salary Range:

• $18.50 an hour.

Required Education & Experience:

• GA Positions are open to all Graduate students.
• All students must be enrolled in an American University degree program for the 2025-2026 academic year. As a note, there are no tuition benefits available for this position.
• Candidates must have a strong understanding of various AU platforms for planning, advertising, and promoting CDI signature events, as well as experience or interest in facilitating dialogues and programming that foster meaningful engagement within the campus community.
• Have availability for CORE days ( Tuesdays and Thursdays) from 10am-4pm.
• Strong organizational and time-management skills with the ability to manage multiple projects and deadlines simultaneously.
• Excellent interpersonal and communication skills, both written and verbal.
• Proven ability to collaborate effectively with internal teams and external partners.
• Strong problem-solving skills and ability to remain calm under pressure.
• Proficiency in standard office software (e.g., Microsoft Office Suite, Google Workspace) and willingness to learn new platforms (e.g., EMS, event management software, Engage).
• Basic budgeting and financial tracking skills.
• Attention to detail and commitment to delivering high-quality work.
• Flexibility to work occasional evenings or weekends, depending on event scheduling.

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.