Cx Manager Job Description Location: Norway Start Date: 27 June 2025 Pay Rate: 8000 Per Day Job Description: We are seeking a highly skilled and experienced Customer Experience (Cx) Manager to join our team in Norway. As a Cx Manager, you will be responsible for overseeing all aspects of customer interactions and satisfaction, with a focus on the renewable energy sector. You will work closely with internal teams to ensure a seamless and positive customer experience, while also identifying opportunities for improvement and growth. Key Responsibilities: Develop and implement customer experience strategies in line with the company's goals and objectives Manage and mentor a team of customer service representatives Analyze customer feedback and data to identify trends and areas for improvement Collaborate with cross-functional teams to ensure a consistent customer experience across all touchpoints Stay up-to-date on industry trends and best practices in customer experience management Required Skills and Experience: Proven experience in a customer experience management role, preferably in the renewable energy sector Strong leadership and communication skills Excellent analytical and problem-solving abilities Ability to work effectively in a fast-paced environment Knowledge of CRM systems and customer feedback tools