JOB PURPOSE:

Draws on a resource general knowledge of the retail business environment, requirements and strategies to provide input to build the manpower sourcing strategy, establish priorities, and metrics to ensure alignment with delivering retail business/functional goals.

KEY ACCOUNTABILITIES:

Job Specific Accountabilities

Analysis

• Conduct workforce calculation studies and determine the number of employees needed and define the Manpower planning for retail group.

• Analyse and assess the existing workforce, undergo a gap analysis and recommend optimization initiatives.

• Review and update service stations manpower requirements, prepare quarterly staffing requirement for expansion plan.

Planning

• Partner and collaborate with HC Talent Acquisition Partners to provide clear understanding of the current and future retail resource and business needs and role-specific requirements.

• Support the resource strategic planning process for the retail group, including long and short-term planning, and the development of the HR annual Operating Plan, ensuring all the retail group objectives are integrated and aligned as part of the strategic planning process.

• Work with Retail Operations to support the operations of the Service Station manpower strategy.

• Understand and participate in the human part for the operating model implementation within the retail group

Process Optimization

• Contribute to translating Retail Operations manpower objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success.

• Support the retail senior managers in the management of change through continuous improvement of functional systems, processes and practices taking into account global standards and changes in the business environment which demand proactive action plans within the retail group.

• Work as a retail group change agent, aligning business objectives with employees and management in designated business units.

Generic Accountabilities

Supervision

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.

• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

Budgets

• Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.

• Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

• Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section's work programs in line with Company and International standards.

• Comply with all applicable legislation and legal regulations.

Performance Management

• Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.

Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.

• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best Industry standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices

Reports

• Provide inputs to prepare MIS and progress reports for Company Management

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal

• Retail Group

• Human Capital, Finance Departments

External

• Consultants and Service companies

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification

• Bachelor's degree in marketing, business management or equivalent with 6 years of experience in

Retail industry. OR

• MBA from premier/reputed institute with 2-4 years of experience in Top tier management or reputed

consulting.

Minimum Experience & Knowledge & Skills

• 6 years of total work experience with Top tier or reputed management consulting experience ideally in

Retail and fuel station segments and /or Retail industry experience in strategy, business planning and

program management roles.

• OR 6 years' experience in Contracts Management related to Fuel Retail Industry.

• Detailed and expert knowledge of Contracts & Tendering practices & procedures

• Sound understanding of regulation, legal terms, and control and other relevant legal guidelines.

• Strong contract negotiation and preparation skills.

• Good knowledge and experience in conflict avoidance and contracts dispute resolution.

• Ability to multi-task and work in short deadlines.

• Strong stakeholder management skills and ability to communicate (verbal and written) across

hierarchies from C suite to field staff.

• Proactive, team player, collaborative, focused and goal oriented.

• Knowledge of business workflows, operations processes and systems.

• Innovative and conceptual thinking.

• Communication and influencing skills.

Professional Certifications

• Relevant professional qualification like RICS, AICCM, PMI, is an advantage.