Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Analyst II, Data Management, you will be responsible for the management of customer service data, creating reports for multiple departments, and communicating analysis to business leadership, which has a significant impact on both customer and employee experience.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Create reports for multiple departments, including supply chain, shipping and logistics, marketing, finance, and e-business.
• Design and maintain new and existing reports and provide analysis of business activity from data compiled and managed.
• Communicate reports, project status, and other activities and performance results to business leadership, various departments, and customers.
• Responsible for system administration and maintenance, such as account information updates and customer contact data.
• Work closely with the customer service team, coordinate activities and scheduling, and assist with successful project management, implementation, and ongoing support.
• Plan, create, develop, test, update, and document programs, systems, and procedures.
• Review existing processes and reports on an ongoing basis for continuous improvement.
• Advocate continuous learning.

Who You Are:

You build and deliver solutions that meet customer expectations. You identify and create the necessary processes to get work done. You research initiatives and try new approaches. You can efficiently communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels.

For This Role, You Will Need:

• 1-3 years of experience with data analysis, sales and marketing administration, and customer service.
• Knowledgeable in quantitative analysis, forecasting, and planning.
• Experience in Database Management with proven understanding of database concepts, theories, and applications.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, Access, PowerPoint, etc.).
• Strong understanding of the English language and effective English communication skills, both in written and verbal form; ability to clearly explain data interpretations and analysis.

Preferred Qualifications that Set You Apart:

• Prior experience with Oracle, Salesforce, and DOMO applications is a plus.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

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