The Service Manager will oversee all aspects of managing the service technicians as well as manage the maintenance base and maintain customer retention. A solid candidate will be able to leverage existing HVAC Service management experience in a small business environment where intelligence, people skills, and cost consciousness are critical. This role will require the candidate to have a positive change within the company immediately.

Key Responsibilities:
• Manage day-to-day operational decision making within a fast-growing small business
• Understanding and reporting on key metrics and their impact on the business
• Effectively control costs
• Team player with successful history of leading and building teams with direct responsibility for hiring/terminating employees
• Proven implementation and execution abilities, and the ability to take ownership of key decision processes
• Sound strategic planning skills
• Perform technician ride along for training

Qualifications include:
• At least 10 years of operational leadership experience directing service staff and personal knowledge of HVAC experience is a must!
• Exposure to managing a service business and/or employees working outside of the office
• Stable work history with ability to provide references
• Ability to pass drug and background check

Personal Attributes:
• Intelligence - possesses raw intellect and ability to think outside the box
• Enthusiastic - Must pose enthusiasm towards team members as well as our customers
• Decisive - track record of making and implementing sound strategic decisions based on a mixture of analysis, experience and judgment
• Entrepreneurial - must be a self-starter and have the ability to identify and implement initiatives that are well-aligned with the company's strategic plan
• Results Oriented - links decisions to overall business objectives and strategies to improve service goals