Overview

About Us: Superior Comfort Inc. has been a trusted name in residential HVAC services across New England for years, providing high-quality solutions with unmatched customer care. Our team takes pride in delivering reliable service rooted in craftsmanship, integrity, and a true commitment to comfort. We operate in a friendly, family-oriented environment where team members are valued, empowered, and encouraged to grow.

Lead with Excellence - Elevate the Future of Residential HVAC Service

Superior Comfort Inc. is seeking a skilled and strategic HVAC Service Manager with a proven leadership background. This position is ideal for experienced managers who know how to build winning teams, lead operations, and deliver high-quality residential HVAC service with integrity and professionalism.

Responsibilities:

• Oversee and lead the residential HVAC service department, managing day-to-day field operations
• Supervise and mentor a team of HVAC technicians to maintain performance, safety, and customer satisfaction
• Drive team accountability and create a culture of continuous improvement
• Manage technician schedules, dispatch logistics, and job prioritization to maximize efficiency
• Provide direction and support for troubleshooting, installations, and repairs
• Monitor department KPIs and service metrics, implementing process improvements where needed
• Collaborate with internal teams and vendors to optimize service delivery and resource allocation
• Ensure compliance with all safety standards, regulations, and company protocols
• Address escalated customer concerns and ensure service excellence from start to finish
• Participate in recruiting, onboarding, and training efforts to build a strong and reliable team

Qualifications:

• Proven experience in team leadership or service management within HVAC or related industries
• Deep understanding of residential HVAC systems and service processes
• Strong leadership, organizational, and communication skills
• Ability to manage operational details, scheduling, and team coordination
• Comfortable balancing field support with administrative duties
• Track record of leading teams toward measurable growth and performance
• Valid driver's license and clean driving record

Benefits:

• Competitive salary based on experience
• Company-provided vehicle, tools, and uniform
• Paid medical, dental, and vision insurance
• Paid time off and holiday plan
• 401(k) with company match
• Disability and life insurance
• Supportive, family-oriented culture with growth opportunities

Salary:

• $100,000-$150,000

Apply Today

Superior Comfort Inc. sets the standard in quality, integrity, and customer care. If you're a driven and experienced leader ready to take charge of a high-performing residential HVAC team, we'd love to hear from you.

Superior Comfort Inc. may conduct a pre-employment background check and drug screening in accordance with applicable laws.