At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Service Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: #LI-Hybrid

This role is contributing to the Electrification Service business in Zagreb with the possibility to consider flexible locations.

You will be mainly accountable for:

• Selling products, systems, and services to customers, achieving business targets for the assigned service business.
• Establishing and maintaining effective customer relationships to understand their needs, promote the full product, systems, and services offering, and align to provide solutions. Ensuring a positive customer experience throughout the sales process.
• Preparing sales plans using company tools, performing regular status reviews, and proposing recovery plans in cases of potential order shortfalls.
• Creating added value for customers and ABB, ensuring the successful outcome of transactions, contracts, and proposals by using effective sales techniques. Communicating details in accordance with ABB's offering and strategy (delivery time, payments, and general terms and conditions).
• Ensuring efficient marketing activities and value propositions to customers.
• Identifying and driving the development of new market opportunities, including digital sales opportunities, and promoting digital solutions to customers.
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed.
• Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager, ensuring appropriate technical and financial aspects of offers, including prices and trading conditions.

Qualifications:

• You hold and Electrical Engineering Degree
• You have at least 3 years experience in Sales and Marketing
• Strong sales competency like digital capability & knowhow, should have experience and knowledge of Medium Voltage and Low Voltage systems and solutions
• Knowledge of MS Office tools, Salesforce and SAP is an advantage
• Skills like strong learning ability, customer orientation, good sense of responsibility and personal integrity are required
• You hold current driving license valid in Croatia to be able to travel to costumers
• Fluency in English and Croatian languages both written and spoken

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.