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This Position reports to:
Contact Center Support Manager

About the Role

This role involves managing quotations and project execution for LV motors, ensuring competitive bids, accurate technical documentation, and smooth coordination with customers, factories, and cross-functional teams. It focuses on delivering cost-effective solutions, maintaining strong customer relationships, and ensuring compliance throughout the project lifecycle.

The work model for the role is: # onsite

This role contributes to Motion - Induction Motors Division in Hebbal, Bangalore

Key Responsibilities

• Prepare accurate bids, estimations, and quotations by analyzing customer requirements, technical details, and cost competitiveness.
• Provide end-to-end technical consultation to customers and sales teams, clarify specifications, resolve queries, and manage technical documentation.
• Lead and support LV motor projects, coordinate with factories/clients, and ensure smooth execution, delivery, and closure.
• Collaborate with sales, SCM, order handling, and customer support teams to ensure seamless project handovers and resolve technical issues.
• Prepare, maintain, and archive project documents, test reports, drawings, and ensure compliance with customer and industry standards.
• Build strong customer relations, ensure satisfaction during bidding and execution phases, and continuously improve service quality.

Qualifications for the role (Mandatory)

• Bachelor's degree in Electrical/Mechanical Engineering or a related technical field.
• 5 - 8 years of experience in project engineering, preferably with a focus on low voltage motors
• Strong knowledge of LV motors, Generators, electrical systems, Rotating Equipment's.
• Experience in preparing quotations, bids, and technical proposals.
• Proficiency in project management, documentation, and technical coordination.
• Ability to interpret technical drawings, datasheets, and customer specifications.
• Strong communication and customer-handling skills with experience in cross-functional collaboration.
• Knowledge of Sales Force and Power Bi as an advantage.

More about us (Mandatory)
The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications.

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