Internal Sales Engineer

Permanent

Leicester

About the company:

We design and manufacture high power electrical resistors used in electricity generation, transmission and distribution as well as in the industrial automation, marine, telecoms and rail transit markets.

Applications for our products include the filter and neutral earthing for MV and HV systems, the dynamic braking of motors and industrial drives and the load testing of batteries and generators. We supply to large contractors, OEMs and end users throughout Europe, the Middle East and Asia.

Job Overview

The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the "application evaluation" stage of the sales process. The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of resistor products.

A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs.

Responsibilities

• Processing customer enquiries, which will involve:
• Initial customer contact via telephone, email, face and face to face
• Managing and understanding and interpreting customer requirements
• Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
• Production of quotations/tenders in a timely, clear, detailed and accurate manner.
• Follow up quotations in a timely manner to secure profitable orders
• Maintain expert level of product knowledge and applications.
• Provide pre-sales technical expertise and product education to new and existing customers
• Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
• Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
• Pursue new business opportunities
• Occasional site and customer visits
• Supporting the Contracts, Engineering and Production departments
• Building relationships with customers and potential customers to understand their requirements.

Targets

• Budgeted order intake
• Delivery performance and quality

Skills

Essential:

• HNC in electrical engineering or equivalent apprenticeship.
• Previous experience in a similar role
• Customer focused approach with excellent communication skills
• Problem solving approach
• Strong technical mindset and able to read and interpret technical data and translate to others
• Good IT skills, including Microsoft products including Word and Excel
• Self-motivated
• To be organised, accurate and have an eye for detail

Desirable:

• Degree in electrical, electronic or control and engineering
• Familiarity with either large OEMs and contractors or international customers.
• Previous experience or knowledge of high power or high voltage

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.