The Collections Specialist is responsible for identifying and resolving delinquent accounts and maintaining due diligence of account collection activities to assist in support of the accounting.

What You Will Do:

• Ensure prompt collection of outstanding debts efficiently and effectively
• Highlight problems and issues as they arise; Deal with unallocated cash and reconciliations of client accounts
• Process and monitor legal proceedings for fee recovery
• Negotiate payment plans with guidance of colleagues and managers
• Maintain and control sales ledger client data, particularly address anomalies; Involvement with monthly statements process
• Prepare monthly overdue and problem debt reports to be shared and discussed with Area Managers.
• Reduce the over 60+ day debts & Monitor overall credit balances of accounts
• Any other duties as required within the scope of credit control and related functions
• Liaise with other members of ABS regarding bad debt provisioning/ sales ledger write offs and journal adjustments
• Conduct regular meetings with client group to discuss outstanding debts - via Microsoft TEAMS format
• Achieve personal and team targets. Identifies and actions opportunities for personal and professional development
• Required to communicate concerns upwards in a timely fashion and communicate with other departments
• Completed work set and meeting time deadlines accordingly. Deals with ad-hoc requests with minimal disruption to their work
• Adheres to the procedures, best practice and templates relevant to the role

What You Will Need:

Education and Experience

• A minimum of 3+ years' experience within a credit control role including sales ledger experience
• Good IT skills with MS Office, Word and Excel experience (preferably to Intermediate level)

Knowledge, Skills, and Abilities

• Excellent telephone manner and ability to liaise with third parties on the telephone / TEAMS video calls
• Good commercial awareness
• Well organised with good time management
• Attention to detail
• Hold a valid right to work status in the UK

Nice to have:

• A Level or equivalent
• ICM Qualification (would be an advantage) but not necessary.
• Experience of managing and prioritising busy workload
• Oracle system knowledge
• Knowledge of credit management systems would be beneficial (but not essential). Training will be given
• Handling cases which have gone legal and/or recovering overseas debts

Reporting Relationships:

The incumbent reports to a Senior Collections Specialist level or above. This position does not have any direct reports.

#LI-hybrid

ABOUT US

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs