Grade IResponsible for supporting the team with market analysis and research, interpreting the deals transacted to ensure accuracy and compliance to regulatory requirement and providing the effective and timely communication of results to team members.Entity:
Customers & Products

Job Family Group:
Supply & Trading Group

Job Description:

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

Key Responsibilities:

• Vet routing and planning schedules to ensure objective is met
• Compile customer service measurement and investigate failure reasons
• Lead delivery communication to customers
• Investigate customer complaints and queries by liaising with customers and internal stakeholders
• Lead emergency deliveries by coordinating execution with internal stakeholders
• Raise credits for customer returns
• Run billable freight and resolve discrepancies
• Report on Team Monthly Cyber-score
• Assist with Team Projects/Initiatives
• Ongoing assurance on accrual and payment compliance with agreed processes
• Work closely with colleagues to develop and maintain good strong business relationships based on trust and honest discussion.
• Plan reports carefully and make well informed decisions in changing reports to suite, a possible multi-user or multi distributor organisation
• Participate and be actively involved in process changes which are ongoing to ensure smooth flow of information within the organisation

Education

BCom Accounting, CIMA or equivelent

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life.

These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Analytical Thinking, Commercial Acumen, Commercial acumen (Inactive), Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.