We are looking for a Field Service Technician to provide professional services to APC-MGE UPS (Uninterruptible Power Supply) customers, including technical site analysis to resolve customer issues and perform field service tasks on the full range of APC-MGE single and three-phase equipment.

He/She must apply basic knowledge of electrical safety on the job site, electrical distribution systems, basic test and measurement equipment, thorough knowledge of electrical code and IEEE requirements, and thorough knowledge of electronic principles are required.

Main Responsibilities:

• Perform start-up and commissioning of all APC-MGE equipment across the entire APC-MGE product line on single and multi-module systems.
• Perform preventive maintenance on all APC-MGE equipment across the entire APC-MGE product line on single and multi-module systems.
• Perform unplanned maintenance on all APC-MGE equipment across the entire APC-MGE product line on single and multi-module systems.
• Perform basic power checks on customer's distribution systems, in conjunction with sales, to complete availability assessments.
• Document all required information for each site visit conducted.
• Work with other team members to complete large, custom installation projects.
• Document, label and properly return all defective parts used in the repair of APC-MGE equipment to the designated disposal/repair location.
• Educate APC-MGE customers on the basic operation of their equipment. Inform customers of problems they may be experiencing with their equipment in a way that benefits the customer as well as APC-MGE
• Assist APC-MGE service partners in conducting site visits, technical and professional performance evaluations.
• Perform other duties as assigned

Qualifications and Skills required:

• College or professional degree in electronics/electrical with at least 3 years of experience, or have 4-5 years of equivalent experience in a related field, or equivalent combinations of education and experience.
• Previous experience in the industrial electrical field is an asset.
• Previous experience with uninterruptible power supplies is a plus.
• Primary focus on electrical safety in the workplace at all times
• High level of technical knowledge of electronic/electrical component theory.
• Ability to perform tasks with general direction, receiving only general direction on overall objectives. Work is generally fairly independent of other team members.
• Adhere to divisional policy guidelines using independent judgment to achieve assigned goals.
• Comply with all policies, practices and procedures.
• Participate in proactive team efforts to achieve departmental and corporate goals.
• Ability to read, analyze and interpret general business procedures, professional documents, technical procedures and government regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and answer questions from groups of managers, clients and customers.
• Ability to calculate numbers and amounts such as proportions, percentages, area, circumference and volume.
• Ability to apply algebra and geometry concepts.
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a wide variety of technical instructions in mathematical or diagrammatic form and deal with a variety of abstract and concrete variables.
• Personal computer skills including email, record keeping, routine database activities, word processing, spreadsheets, graphics, etc.
• Manage multiple tasks simultaneously.
• Customer service skills are required as well as the ability to travel.
• Bilingual (Intermediate level of French and functional knowledge of English for collaboration with our teams and our clients at the provincial and/or international level).

Physical requirements for the position:

• Be able to stand, walk and sit for long periods of time. Must be flexible and mobile with respect to movement of fingers, hands, arms and legs.
• Be able to lift and carry heavy objects up to 50 lbs.
• Be able to see and focus clearly at close range and short distances.
• Safe driving performance.

Let us get to know you better! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.