WCD Bits Sales Engineer
Sales & Commercial | Sales Delivery

Mission The Sales Engineer is responsible for growing market share and revenue with assigned accounts. The Sales Engineer is also responsible for establishing and building relationships with assigned customers. This person promotes the sale of BL products and services to assigned accounts, utilizing field background expertise to match customer need with applicable solution. The Sales Engineer optimizes sales opportunities through in-depth knowledge of client activities and plans and communicates customer activity and sales opportunities through effective use of sales business systems/processes.

Responsibilities
These responsibilities are activities that correspond to the metro stops and key processes.

Develop Tender/Proposal Strategy

Conduct Head Quarters Review of Tender/Proposal Key Components

Determine Disposition of Tender/Proposal

Review Tender/Proposal Clarifications

Develop Opportunity Assessment and Engagement Plan

Identify and Capture Leads

Qualify Leads as Opportunities

Plan Cross-Sell and Sell-Up

Prioritize Opportunities for Engagement

Negotiate Sales Quote

Prepare Sales Quote

Determine Sales Quote Disposition

Prepare Contract Amendment

Prepare Contract Suspension

Prepare Contract Early Termination

Prepare Contract Renewal

Develop Account / Location Sales Plans and Targets

Resolve Billing Dispute

Investigate Event

Validate Event Investigation

Collect Market Activity Intelligence

Collect Units Intelligence

Review and Validate Opportunity Pipeline

Monitor Sales Results Versus Sales Target

Collect Competitor Intelligence and Market Share

Collect Market Size Intelligence

Additional Responsibilities

• Capture customer Business Line and all local and international competitor activity in GAC.
• Identify and qualifies all sales leads and opportunities.
• Maintain accurate opportunity pipeline in C4C.
• Plan client calls and makes regular client visits to ensure appropriate call coverage of assigned accounts.
• Maintain C4C for accounts, including customer profiling, organizational chart, visit reports, and customer drivers.
• Work with management to develop sales goals and coordinate sales plans for the promotion of existing services and products and the introduction of new services and products.
• Maintain up-to-date knowledge of competitive products and services.
• Contribute to multi-BL activities.
• Support the marketing strategy of the BL.
• Monitor price structure and pricing levels and recommends necessary changes and price increases.
• Attend training courses to maintain knowledge of key technologies as well as competitor practices.
• Provide support for receivables management.

Experience & Exposures:

• 5-8 years of Bits Sales experience