Technical Service Support Specialist, PA

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Your role and responsibilities

As a Sales Support Manager, you will be responsible to formulate competitive techno-commercial proposals, taking into consideration on best available solution / product mix, for each individual opportunity assigned to you. Ensures bids & proposals are well documented in a timely manner and with appropriate level of detail, including full and accurate costs. As the custodian of bids & proposal and reporting to the Commercial Operations Director, you will collaborate with extended stakeholders (i.e., sales, tax, legal, finance, project, engineering, product & leadership) and ensuring all risk review processes, assessments & approvals are adhered/documented in the preparation of techno-commercial proposals. • Formulating competitive bids & proposals, considering best available solution / product mix and appropriate technical and commercial considerations for each individual situation. • Managing the preparation of all technical (e.g., defining the most suitable technology and product type(s)), financial (e.g., total price sheet, cash flow analysis) and if necessary, project management (e.g., quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions. • In accordance with bid/estimate/quotation planning, ensuring that inputs for editing activities are provided on time and according to established quality procedures. • Managing external services to support bid/estimation preparation such as translations and governmental approvals. • Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process. • Regularly reporting the status of the bids/estimates/quotations using defined tools and collecting and analyzing the reasons for tenders being lost and won. • Identifying potential risks in the bids, proposals, and estimates, and in any related contract agreements across customers/channels. • Providing information and/or participating in the Risk Review process in accordance with ABB policy. Shall be responsible for all T&C discussions with customer.

Qualifications for the role

• Engineering degree and 10+ years of expertise in Energy Industry area.
• 5+ years of experience in complex Bids & Proposal.
• Experience in Asia Pacific customer base - Oil & Gas, Chemical & Refinery Industries and/or Power & Water.
• International, cross-BU and cross-division experience, fluent in English

Benefits

• Retirement plan
• Accident insurance
• Flexible work practices
• Paid and Unpaid leave opportunities
• Transportation Allowance

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.