The Vacancy

Join us as a Compliance Officer (Commercial Gas and Renewables) at Torus Group! This is a permanent role based in Warrington with occasional travel to other locations.

As a Compliance Officer you'll play a pivotal role in our Asset team, ensuring seamless delivery of commercial gas and renewable energy safety compliance services across our property portfolio. Collaborating closely with tenants, residents, contractors, and Torus staff, you'll provide expert support to our Business Lead in maintaining high standards of service. Your responsibilities will include managing the commercial gas boiler service and inspection regime, overseeing remedial works, and monitoring servicing programs for renewable energy installations like Heat Interface Units (HIUs) and heat pumps.

Additionally, you'll contribute to contractor procurement and performance management, ensuring all compliance works meet regulatory standards and operational targets. This office-based role includes travel, requiring a valid driving license and access to a vehicle with business insurance.

Responsibilities:

• Support the Business Lead with the delivery of commercial Gas programmes and remedial works, effectively managing contractors and ensuring the programmes are planned and delivered on time to standard.
• Ensuring the commercial gas service records are to standard and displayed at sites in line with Gas Regulations.
• Manage and monitor the service and inspection regime for alternative heat sources such as HIUs, Ground and Air Source Heat Pumps, ensuring remedial works are appointed and completed to standard and within priority timescales.
• Assist the Business Lead with future programme planning and budget forecasting for the service areas the role is responsible for.
• Liaise with and assist with customer related issues throughout the programme process and support with access and appointments to reduce no access events and missed appointments.
• Support with additional contracts as part of service and maintenance in relation to alternative and renewable energy source such as solar panel annual service checks.
• Develop a broad knowledge and understanding of the organisations Compliance Management Plans and Operational Guidance covering the six principal areas of compliance safety, with a predominant focus on Gas Safety.
• Responsible for monitoring, following up and obtaining relevant certification or evidence to demonstrate that remedial works are completed in accordance with the respective management plan.
• Check the quality and ensure the correct storage of all certification and documents required to demonstrate landlord compliance.
• Assist on the preparation of contract documentation and assist in the development of programmes that meet both statutory/regulatory requirements and the organisations policies.
• Assist on the procurement of contractors and arrangements for delivery of services to ensure the service is as effective as possible.
• Develop your knowledge on good practice, legislation, and landlord compliance obligations in relation to your compliance areas.
• Escalate any non-compliance issues immediately to the Compliance Manager.
• Comply with both internal and external audits, providing information in the required format and within agreed timescales.
• Provide cover for the other Compliance Officers in the Compliance Team to ensure continuity of service to our customers.
• All other duties associated with ensuring that the compliance team meet the organisations statutory and regulatory obligations and comply with the policies and management plans.

Skills & Experience:

• Level 4 VRQ Diploma in Asset and Building Management
• Level 4 VRQ Gas or Electrical Safety Management in Social Housing
• Minimum 2 years' experience of managing programmes or projects and driving performance.
• Commenced or willing to work towards a professional qualification in property compliance/building related specialism.
• Experience within a social housing environment, desirable for that to be within a compliance related field.
• Experience of the use of Microsoft office software in particular Outlook, Word, Excel, and Access
• Broad experience in successfully managing maintenance projects to occupied residential properties and liaising/consulting with customers to deliver programmes that meet their needs.

What we offer:

• Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
• Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.
• Social Activities: Torus has a designated social committee who organise events throughout the year aimed as supporting employees wellbeing, feeling of belonging and driving an inclusive workplace.

Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• Qualification certificate check
• 2x Completed references
• OH Health Questionnaire - Fit For Work
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C's

Join us and make an impact in commercial gas and renewable energy compliance at Torus! Apply now to be part of our dedicated team.

The Company

We employ more than 1,500 people in a wide variety of jobs across Liverpool City Region and in the wider North West. We don't just build homes. Our mission is to create stronger communities so people can thrive. If you're passionate about people and want to make a difference, there are many opportunities to join us.

Torus is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Torus "A place where everyone belongs" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with Torus' Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.

Working for Torus

Torus is the North West's largest affordable housing provider and one of its biggest and fastest-growing developers and commercial contractors. We're all about creating sustainable, stable and thriving communities - and making positive changes happen. So if you think you can make a difference and give something back to our communities, Torus is a place for you.

Why Torus?

We are over 1,500 diverse and talented people sharing the same inspiring goal: to create a better society through providing homes people love to live in and in communities they want to be part of.

We are true professionals, who thrive in this fast-moving, challenging and rewarding environment because we know that the stronger our organisation is, the better we can benefit our customers and colleagues alike.

Every single one of our colleagues has unique qualities that we truly value. We embrace diversity and inclusion and invest in our people. We share a culture where our people focus on solutions, work together to achieve great results and take pride in what we do for each other and for our customers and the communities we live and work in.

We believe our people deserve the opportunity to explore their potential. That's why we encourage and support everyone at Torus to be the best they can be. We are Torus. We are building the future.

Torus Values

We Own it - Our people focus on solutions. We take individual and collective responsibility for our actions.

We Care - Our people are supportive. We take pride in what we do for each other and for our customers.

We Deliver - Our people are committed. We work together as one team to achieve great results.

We are Torus!

Working at Torus

Our Benefits

Generous Annual Leave up to 30 days Annual Leave, Plus Bank Holidays

Enhanced Maternity / Paternity & Adoption Pay

Aviva
Pension

Life
Assurance

Health & Wellbeing Support

Happy to Talk Flexible / Agile Working

Internal Reward and Recognition

Financial Wellbeing

Car Lease Scheme

Cycle to Work Scheme

Professional Study / Development Opportunities

Social
Events

Contact Us

For any further information in relation to this vacancy or any other vacancies advertised with the Torus Group please contact us using the following email address - working@torus.co.uk.