We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!

Contract & Performance Specialist

Here's what you'll be doing

We have an exciting opportunity for a Contract and Performance Specialist to join our Industrial & Commercial (I&C) team. For this role, you will be responsible for reporting on the I&C IT contract renewal position, to ensure contracts and licences are assessed and negotiated in a timely manner. You will have a pro-active working manner, with the ability to think strategically and understand business challenges. This role is based in Solihull with hybrid working.

Key responsibilities

• Maintain/publish the central repository for all reporting on Partner & Supplier performance against service metrics working with them & Service Operations area to ensure consistency in reporting.
• Responsible for executing the service review regime set for individual Partners & Suppliers.
• Responsible for driving performance and service improvement plans specific to the relevant Partners & Suppliers.
• Ensure supplier commercials are processed on a monthly basis and forecast accurately for budget planning.
• Responsible for commercial analysis of IT contracts in readiness for renewal or extension.
• Ensure all services are clearly defined and implemented within a strategy that aligns with E.ON I&C business objectives & outcomes and the service delivery framework.
• Ensuring the management of the service credit regime and penalties, including termination rights and the deployment of contingent measures to protect E.ON I&C.

What we need from you

• Extensive experience in managing a Function involving comprehensive managed services.
• Detailed knowledge and experience of managing Global 3rd Party Suppliers, driving high performance delivery.
• Demonstrable experience of successfully managing SLA / KPI performance.
• Commercial, Contract and Supplier Performance Management experience.
• Experience of managing supplier performance based on data driven approaches.
• Awareness of IT contracts and commercial models.

It would be great if you had

• Knowledge of Outsourcing / Global Delivery methodologies.
• A background in supplier relationship management, commercial management, or procurement.
• Industry knowledge and experience or understanding of the structure and organisation of utilities and their core activities.

Here's what you need to know

• Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our current ranking is 8th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
• We realise the best people bring their energy at different times, so we're happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.
• As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.
• We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

At a glance

Reference no.: 229385 Closing date: 09/08/2024 Salary: £46,943 - £66,270

Get in touch

For more information about the role please contact fiona.carver@eon.com - please note, CV's sent directly will not be accepted

About us

E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

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