Are you looking for that next career opportunity in the Water Treatment Industry?

WCS Group is a leading water treatment and water hygiene business. We are currently seeking a highly motivated and experienced Water Hygiene Account Manager to join our team.

As a Water Hygiene Account Manager, you will be responsible for overseeing the ongoing delivery of multiple water treatment and hygiene contracts. You will work closely with clients to ensure their satisfaction and seek opportunities for account growth and retention. This role requires technical experience and knowledge in water treatment and hygiene.

Key responsibilities:

• Manage the day-to-day account management of multiple water treatment and hygiene accounts
• Support the setup of contract delivery at the beginning of new contracts
• Respond to ongoing client requests and compliance issues in a timely and professional manner
• Monitor operational performance and raise any issues with the delivery team as required
• Monitor financial key performance indicators (KPIs) and take actions with accounts to ensure they remain on budget
• Conduct quarterly account reviews to identify potential reasons for account loss and explore up-sell and cross-sell opportunities
• Negotiate contract renewals with accounts
• Contact lost accounts to test interest in re-engaging

Requirements

• Proven track record in account management

• Demonstrated sales skills and ability to meet targets
• Experience in building strong relationships with customers
• Excellent presentation, planning, and organizational skills
• Experience in water treatment and water hygiene is essential, such as cooling towers / steam boilers / heating & chilled closed systems, secondary disinfection and chemical treatment etc. Including a working knowledge of industry guidance such as ACOP L8, HSG274, BS 2486:1997.
• Self-motivated with strong IT skills and familiarity with CRM systems
• Full UK driving license - essential
• Demonstrate behaviours in line with our company values : Respect, Accountability, Reliability & Integrity.

Benefits

• Basic salary up to £45,000 per annum DOE
• Commission

• Company Car
• Royal London Pension
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
• Paid Holidays
• Additional Day holiday for each full year of completed service

WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.