Plus earn more through standby and call-out allowances and performance bonuses.

Let's fuel your career and help you thrive.

About the role

As part of our Emergency Response Team, you'll be the first on the scene at customers' homes, which makes you the face of our brand for people who are worried about potential gas escapes or carbon monoxide activated alarms.

Sometimes you'll be dealing with the emergency services on behalf of our customers, making you part of a team that's responsible for protecting people's lives. They could be vulnerable, elderly, or simply looking for help, and it's that level of empathy, plus the pride you'll feel from caring for people and keeping them safe in their homes that could make you a Cadent person.

It's a role where no two days are the same, so from installation, replacement, and maintenance of gas meters for our home and business customers, to high rise and gas safety regulation surveys, to fitting cooker safety valves, when we say it's a varied role, we mean it.

So, what's in it for you?

• 33 days holiday, inclusive of bank holidays
• A company van (Work purpose use only)
• Subsidised Gympass membership
• Pension Scheme - with company contributions double matched up to 12%
• Retail and Leisure discounts
• Flexible Benefits, including private medical, cycle2work scheme, childcare vouchers, car lease, gadget discounts, plus much more!
• Annual performance bonus
• Unlimited access to our Occupational Health and Employee Assistance Programme services - Caring for your physical and mental wellbeing
• Continuous support, learning, and development to help you soar in an environment where you'll feel you belong.

A bit about us

We're Cadent, and we're changing the face of energy forever.

We deliver gas to eleven million homes and businesses within the East of England, whilst operating and looking after the largest gas distribution network in the UK and managing the national gas emergency service freephone line on behalf of the whole gas industry.

We've built a place where everyone belongs, and we want you to be a part of it.

You can help us keep people warm, protect the planet, and enjoy tons of support and development opportunities to help you thrive because together, we'll fuel a career as unique as you are.

What are we looking for?

We're looking for excellent communication skills and the ability to keep calm under pressure. You must have either a CCN1 or CMA1 qualification to apply. A MET1 qualification would be beneficial but is not essential. As well as experience working within a gas environment, including good knowledge of gas appliances; testing, purging and the commissioning of pipework.

An understanding of Standards, Legislation, Codes of Practice and Health and Safety is also important, and you'll need a full UK driving licence too.

But ultimately, it's about pride, purpose, thinking on your feet, and taking ownership. That's what will make you a perfect fit in our team.

Don't meet every single requirement listed? We would still love to hear from you! ... Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. We provide our own learning and development programmes, providing you with access to our learning tools to help you develop the skills needed to soar at Cadent.

What's In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

• Funding and support towards completing qualifications
• Ample opportunity for progression within the business
• Mentoring and guidance opportunities

Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
• 25 days holiday, plus statutory days, and an option to buy more
• Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
• Strong focus on supporting you as an individual including:
• Flexible working
• Strong commitments to ED&I
• Generous family provision policies
• Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
• My Offers membership card - offering discounts and savings from hundreds of retailers
• 2 paid volunteering days per year
• Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

Diversity and Inclusion

Don't meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can't wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)