Technical Service Specialist

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This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. . The work model for the role is: Onsite You will be mainly accountable for: • Commissioning and servicing of Automatic Voltage regulators and Static Excitation Systems in power plants of all types and sizes; Voltage regulators in powerplant installations in a range of up to 1000 MW • Lead remote services and support to enhance the solutions. Additionally, perform network stability studies with focus on power plant stabilities and grid code compliance • Assisting in continuous improvement of project design, participating in project review meetings, and providing input on service activities • Helping to create proposals for engineering projects or programs and assisting Contract Managers in issuing claims • Creating work plans and cost estimates for work, conducting risk and opportunity assessments during commissioning, reporting potential risks and resolutions • Identifying and recommending solutions to meet business and customer needs, and providing relevant information • Providing information to contractors/colleagues, and giving feedback to the organization to apply lessons learned • Applying and improving processes and tools via automation and digitalization to ensure effective project delivery

Qualifications for the role

• Bachelor's or master's degree in Electrical Engineering, Control Engineering, IT, Computer Science or related field
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Passion and interest for digitalization of remote service concepts
• Knowledge of power systems simulation tools preferred (such as PowerFactory and PSS\E)
• You are highly skilled in commissioning or service for automation projects. Experience in Power Generation and in Excitation
• Willingness to travel up to 70% of the time
• Fluency in English

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory