Senior Global Directory Services Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

IS Tech. Service Manager,Tech.l Platform

Your role and responsibilities

As a Senior Global Directory Services Specialist, you will be responsible for management of global ABB Active Directory and related services. Reporting to the Global Directory Services Manager, you will be accountable and play crucial role for all the areas associated with Global Directory Services. The work model for the role is: #LI-remote This role is contributing to the IS Domains division in San Luis Potosi. You will be mainly accountable for: • Managing and maintaining Domain Controllers together with rest of Directory Services related servers including hardening, patching, backup, recovery, upgrades and day to day operations. • Managing and maintaining Directory Services like Active Directory, synchronization (MIM, AADConnect), authentication (ADFS, PTA), backup (Quest), DNS (MS, Infoblox, Akamai) and DHCP (MS). • Improving Directory Services with strong focus on automation, monitoring, optimization and consolidation. • Responding to incidents and driving the resolution • Request fulfillment • Implementing changes • Writing technical documentation, work instructions and operational procedures • Managing core Directory Services and working with other suppliers responsible for UAM part of Directory Service together with other parts of ABB IS landscape • Ensuring Directory Services are compliant with IS policies, compliance, architecture standards and any other applicable ABB Group Directives and ABB Group Guidelines. • Maintaining constant dialogue with ABB Infosec, ABB compliance and ABB Hosting teams to ensure Directory services are fit for customer needs without compromising security. • Maintaining constant dialogue with business and other IS managers to ensure alignment and integration with global IS domain strategy. • Working in multi-national company in the follow-the-sun model

Qualifications for the role

• Above 5 years of experience and extensive knowledge of Windows Servers/Active Directory/DNS in enterprise environments.
• Extensive hands-on experience of implementing and administering Windows Servers, GPOs, user accounts, groups, sites, audit logs, hardening
• Experience with sync engines like MIM and Azure AD Connect
• Experience with Microsoft authentication services like ADFS, PTA, PHS
• Experience with Microsoft DHCP and DNS
• Good knowledge of scripting (mainly Powershell)
• Experience with Entra ID
• Experience with Quest Active Roles is a plus
• Experience with Infoblox is a plus
• Experience with ITSM tools (Service-Now) is a plus
• Experience in using SIEM systems (Splunk) is a plus.
• Fluent spoken and written English, good communication skills.
• Experience to translate business requirements into technical
• Strong focus on security hardening, compliance, automation and processes
• Knowledge on ITIL process and IT service management is a plus.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory