Context & Environment

Job's scale

• HACCP trainer - food safety implementer
• Hygiene staff training (on-site - ACADEMY training).
• Partners knowledge and on-site training.
• F&B daily operation (ordering - supply - Stocks).
• Manager a zone with all full-fledged concepts directly operated by the company (TBS food + Starbucks on the Go concepts TC).
• Categories of products handled: bakery, sandwiches, salads, hot and cold beverages.
• Develop FB offers in all retail (140 shops)
• High visibility project; strong relationship with all F&B partners and suppliers.
• Review COCO & CODO shop (operations - Planogram - Merchandising - Display - food safety

Activity

• HACCP Compliance: Ensure adherence to HACCP procedures in all networks.
• F&B Operations: Oversee all on-ground F&B operations, including ordering, stock management, staff training, and daily needs.
• Field Presence: Maintain a field presence for four days per week.
• Audit Scores: Achieve target audit scores of 90% in A sites, 85% in B sites, and 80% in C sites.
• F&B Standards: Implement and maintain 100% F&B standards.
• Staff Development: Conduct monthly staff technical training, evaluations, and promotions.
• F&B Planograms: Implement and adapt F&B planograms to all sites based on offer guidelines.
• Concept Standards: Ensure correct implementation of TBS, STX, and TC concept standards according to contract terms.
• Inventory Management: Reconcile F&B stocks monthly and integrate inventory data.
• Customer Service: Manage customer complaints and emphasize staff attitude and upselling techniques.

Activities

Job's scale

• HACCP trainer - food safety implementer
• Hygiene staff training (on-site - ACADEMY training).
• Partners knowledge and on-site training.
• F&B daily operation (ordering - supply - Stocks).
• Manager a zone with all full-fledged concepts directly operated by the company (TBS food + Starbucks on the Go concepts TC).
• Categories of products handled: bakery, sandwiches, salads, hot and cold beverages.
• Develop FB offers in all retail (140 shops)
• High visibility project; strong relationship with all F&B partners and suppliers.
• Review COCO & CODO shop (operations - Planogram - Merchandising - Display - food safety

Activity

• HACCP Compliance: Ensure adherence to HACCP procedures in all networks.
• F&B Operations: Oversee all on-ground F&B operations, including ordering, stock management, staff training, and daily needs.
• Field Presence: Maintain a field presence for four days per week.
• Audit Scores: Achieve target audit scores of 90% in A sites, 85% in B sites, and 80% in C sites.
• F&B Standards: Implement and maintain 100% F&B standards.
• Staff Development: Conduct monthly staff technical training, evaluations, and promotions.
• F&B Planograms: Implement and adapt F&B planograms to all sites based on offer guidelines.
• Concept Standards: Ensure correct implementation of TBS, STX, and TC concept standards according to contract terms.
• Inventory Management: Reconcile F&B stocks monthly and integrate inventory data.
• Customer Service: Manage customer complaints and emphasize staff attitude and upselling techniques.

Candidate Profile

• Bachelor's degree / university graduate
• Excellent communication skills.
• Strong client relationship.
• High sense of responsibility, accountability, and accuracy
• Ability to build strong and professional working relationship with TOM Card customers
• Strong Analytical skills & can work easily with numbers.
• Fluency in English.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

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Our history

Total Energies' history can be defined by three keywords: rich, unique, and exhilarating. The Company's history tells of an industrial saga and a human endeavor set against the backdrop of social, technological, and geopolitical changes. Its history also relates the story of a company that was created from scratch back in 1924 under the name Compagnie française des pétroles with the aim of ensuring France's energy independence. Over the years, it has evolved into an international organization that is actively involved in addressing the global energy challenges of the 21 st century.

Ever since it took its first steps in oil production in Iraq back in 1927, our Company has continually transformed and forged a reputation for its pioneering spirit, whether extending its geographical reach or innovating and pushing back the boundaries of technology. This ability to constantly adapt has also been demonstrated over the years through its successful partnerships with such companies as Petrofina, Elf Aquitaine and, more recently, Saft, Maersk Oil and Direct Energie.

To meet the challenges of a largely net zero future, we are pursuing a new strategy to become a multi-energy company by developing our activities in electricity, mainly renewables, which will play a key role in the energy system of tomorrow's world.

By changing our name to Total Energies in 2021, we have ensured that our identity reflects the strong ambition driving our Company at the dawn of our new century, namely, to be a world-class player in leading the energy transition and reaching net zero by 2050, together with society. The pioneering spirit that has powered us since day one continues to guide us in achieving this transition.