Shell Business Operations KL is seeking motivated individuals to join our Internship Program 2024. As an intern, you will have the opportunity to work alongside industry experts and gain hands-on experience. We have exciting internship opportunity in Lubricants Supply Chain (LSC).

A Shell internship gives you the opportunity to:

• Build valuable networks for future career options
• Discover potential job areas, fields of specialization or area of future study
• Gain exposure to the energy industry
• Work on projects that have a real business impact
• Put into practice the theories and concepts you have learned

Where you fit in

Lubricants Supply Chain (LSC) enables Shell Lubricants as the No. 1 Lubricants company globally, for 14 consecutive years. In LSC Asia Pacific (AP), we operate 8 Blending Plants and 3 Grease Plants in more than 10 countries, support business about 1 billion Liters yearly.

Job Description Summary

• The Supply Coordinator role is an execution focused role ensuring that the right product is in the right place at the right time.
• The Supply Coordinator will utilize plans generated by planning execution software (DDMRP) to move products within the Shell network to ensure key KPIs such as OTIF and DIO are met.
• The Supply Coordinator will also be a key point of contact for CSO/Demand Planners in helping to identify restocking dates for backorders, available inventory levels and over/under lifting.

Accountabilities:

PEOPLE:

• Work with stakeholders: Country Hub Managers, Country Planning Managers, Production Planners, Demand Planners, Material Planners, PLM, DIO/Planning Analyst, Logistic, CCA, Contract Procurement, Customer Operations, back-end support functions, Sales & Marketing and etc to ensuring supply continuity.

SYSTEM:

• Ensure daily operations are utilizing plans generated by planning execution software (O8/DDMRP) to move products within the Shell network and/or 3P to ensuring minimal product movements outside the original plans.
• Ensuring and monitoring compliance of system master data/setup within Supply Planning operations, esp 5+3 KPIs.

PROCESS:

• Ensure documentation for process is current and in line with business needs.
• Close working relationship with LSC employees to ensure adherence to defined processes and ways of working
• Work with Super Users/Planning Excellence Specialist/PQS/etc to address issues and problems in each process or end to end process issues.
• Focal of end-to-end business process of assigned OUs/portfolios. Covering creation/revision of SOPs/Network Flows/Work Instructions Recordings/DILO/WILO/MILO/Planning Playbook.
• Integration with supporting functions to ensure inputs and outputs align as expected
• Ensure daily operations are in compliance with supply planning operations/processes are aligned with documented DILO/WILO/MILO/Planning Playbook.
• Deep dive Root Causes of OTIF failures and implement improvements if it related to stocks Availability
• Escalate potential OTIF failures to line manager, plus issues to Planning mangers and Network Supply Cos to ensure speedy resolution of issues and supply gaps.
• Support any Hyper care where markets are failed to achieve operational Stability
• Responsible to initiate Continuous Improvement within own tasks and/or other tasks team wide through simplification/automation and learner's mindset.

What we need from you?

• Currently enrolled (final year) and/or completed Degree in Supply Chain/Logistics.
• Minimum CGPA 3.0 and above
• Minimum 6 months of internship commitment
• Proficient in Microsoft Excel (Advanced) and knowledge in automation/data analytical tools will be an added advantage.
• Positive attitude, eagerness and fast learner.
• Ability to work independently and as part of a team.
• Strong interpersonal, written and verbal communication skills.
• Excellent proficiency in English.
• Strong problem-solving skills.
• Comfortable working with uncertainty, complexity, and incomplete information in a virtual environment.
• Resilient and agile working with uncertainty, complexity, and incomplete information in a virtual environment
• Ability to identify and respond quickly to changing priorities and multi-task

Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment.

An Innovative Place to Work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential.

• We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
• We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.