Position Summary

Under the direction of Field Leadership, Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations in the areas of commissioning warranty, and operations and maintenance (O&M) of the expanding installed sites in the region.

Responsibilities

• Primary responsibility will be to perform a variety of technical assignments including but not limited to installation, operation, upgrade/rework projects, troubleshooting, testing, and maintenance of electrical equipment. Equipment may include but is not limited to solar inverter and/or BESS Systems, PCS, Batteries and ancillary equipment and/or other equipment assigned.
• Perform general troubleshooting and diagnosis under manufacturer maintenance and repair guidelines.
• As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans
• Able to work away from home location for multiple days/weeks at a time.
• Complete test reports to Company and Customer standards and timelines.
  • Verify and comply with engineering documentation standards and test procedures.
  • Completes documentation in a timely and organized fashion.
  • Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
• Accurately describes troubleshooting sequences and procedures which they have observed.
• Identifies and documents basic mechanical and electrical issues and problems.
• Performs basic corrective maintenance.
• Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers' sites, inspect problem(s) (such as DC array grid faults, inverter design issues, BESS systems-module/component, replacement parts) coordinate/work closely with other engineering, logistic, financial, and program management disciplines to maintain operations and/or report problem(s) to Sales, Project Management and/or Manager.
• Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company and customer policies and standard operating procedures; Create/modify Field Service procedures for safety troubleshooting and maintenance if required; Serves as a safety second as needed; understands a safety plan.
• Other duties as assigned.

Required Experience and Qualifications:

• High School diploma/GED and a minimum of 1 year of experience in a related field.
• Renewable industry experience and power electronics experience is preferred.
• Knowledge of various safety standards such as OSHA and any state safety standards; OSHA 10 Certification and NFPA 70e certification a plus; comprehend JSA (Job Hazard Analysis) and create and conduct an appropriate JSA
• Renewable industry experience and Power Electronics experience is desired.
• Must possess the ability to work with test equipment and hand tools as required.
• Able to effectively problem solve.
• Able to work with test equipment and hand tools as required.
• Basic computer skills for data entry, looking up information, and/or creating reports; MS Office Suite
• Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
• Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product.
• For positions that utilize a company vehicle, will be required to have a valid driver's license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We do it right
  • We pride ourselves on our integrity and expertise. We don't cut corners.
  • You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
  • You conduct yourself professionally, ethically, and honestly.
  • You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
  • You are on time and preplan time off.
  • You produce a quality product.
• We are customer driven
  • Our number one concern is our customer and our long-term relationships with them prove our dedication.
  • You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
  • You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• We focus on growth
  • We are dedicated to growing the company and our employees.
  • You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
  • You seek out new assignments and assume additional duties.
  • You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
• We solve problems
  • Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
  • You efficiently and thoroughly complete assignments.
  • You perform work assignments independently.
  • You propose new ideas and find better ways of doing things.
• We get it done
  • We are efficient, reliable and no nonsense. We work hard, but we also play hard.
  • You follow through on commitments in a timely way.
  • You produce easily understandable and accurate reports that meet customer and/or Company expectations.
  • You actively listen. You seek advice and help as appropriate.
  • You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• We build strong relationships
  • Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
  • You collaborate to create the best solutions for each other and our customers.
  • You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information:

Job: Full-Time

Location: Nationwide

Travel: 75-100% travel.

Compensation: Pay ranges $23 to $42 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.

Relocation: Not available for this position.

Benefits: Full benefits including medical insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)