Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is: #LI-hybird This role is contributing to Electrical Service business in Philippines. You will be mainly accountable for: - Sells products, system solutions and services to customers, focusing on volume, mix and profitability target for assigned Business Units/Product Groups - Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process. - Prepares sales plans and strategies using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls. - Create added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions) - Identifies and drives the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration with ABB or with partners. Manages administrative procedures in product and services sales processes and supports collection and project management activities when needed. - Prepares offers in coordination with the bid and proposal department and/or the Sales Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.

Qualifications for the role

• Tertiary or degree qualifications in Engineering (preferably licensed electrical engineer) / commercial qualification or recognized equivalent
• Preferably more than 5 years of experience in Sales in a related industry or networking in the Power Generation, Mining, Cement and other relevant industries within Luzon.
• Good communication, interpersonal skills and assertive business acumen. Able to collaborate within the broader business at a senior level.
• Strategic and analytical skills.
• Critical consulting skills in bid-no bid issues
• Time management, co-ordination, accuracy, attention to detail and performing in a pressure environment are necessary.
• With a driver's license

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory