The collections analyst will oversee accounts receivable management by actively tracking invoice status, identifying delinquent accounts and potential bad debt reserves, and handling disputed invoices. They will provide weekly updates on cash collections compared to targets and forecasts. Additionally, the role involves seeking opportunities to enhance the billing-to-collections process to achieve more predictable and improved cash flow.

Responsibilities:

• Proactively contacting customers via phone, e-mail, or other approved means to achieve timely payments.
• Utilizing and maintain accurate collections follow up in Get Paid.
• Prepare statements of account.
• Enlist, support and work closely with all functional managers, Product Line managers and Key Sales & Account Managers to accelerate the collection process, in alignment with company goals & strategies by regular communication and building strong internal and external business relationships.
• Escalate trends of delinquent accounts to immediate manager and key steakholders.
• Work closely with the Billing team on invoicing queries, and unbilled revenue, to ensure timely resolution.
• Perform other assigned tasks and duties necessary to support the Order to Cash function.
• Collect invoices, follow collection strategies, follow up on issues

Requirements

• +5 years of collections in any industry
• Strong reporting, research, analysis, communications, and organizational skills as well as self-starting ability.
• Familiarity with contracts & laws relating to collections.
• Complete knowledge of Microsoft Office, database, and Get Paid software. Advanced Excel.
• Bachelor's degree in accounting - students or high school diploma / finance or equivalent industry experience.
• Advanced English.