Job Title
Regional Manager - Water/Wastewater Extension (Region 3 - South Texas)

Agency
Texas A&M Engineering Extension Service

Department
Infrastructure Training And Safety Institute

Proposed Minimum Salary
$7,500.00 monthly

Job Location
McAllen, Texas

Job Type
Staff

Job Description

Proposed Minimum Salary: $7,500.00/month

The Regional Manager, under direction, is responsible for coordinating technical assistance and training in support of the Water Extension Program. Conducts on-site assessments and analysis of utility management and operations based on industry best practices and federal and state statutes. Assists Water/Wastewater utilities with troubleshooting/resolving identified issues. Conducts training in various specialty skilled and/or semi-skilled courses within a specified program. Responds to emergencies as part of the Public Works Response Team (PWRT). The Regional Manager must reside in the TEEX region in which they are assigned. TEEX Regional Map.

This position reports to the Training Director.

Required Qualifications:

• Bachelor's degree in applicable field from an accredited college or university, or equivalent combination of education and experience.
• Five years of experience in the management, operation, maintenance, design, construction, or regulation of water utility systems. (*Equivalent experience required is seven years with an Associate's degree and nine years with a High School Diploma or GED.)

Required Licenses/Certifications:

• Must have a valid motor vehicle operator's license or ability to obtain within 30 days of employment.
• Currently hold at least a Texas Class "B" Water or Wastewater license (or higher) with the ability to obtain the other Class "B" license within one year of hire date.
• Completion of ICS 100, 200, 700, and 800 level courses within 90 days of hire date.
• Completion of ICS 300 and 400 level courses within 6 months of hire date.
• TCEQ Sponsor Requirements (Must obtain within one year of hire date)
  One year of experience in training adults, and 60 hours of classroom instructional experience OR
  Completion of approved Instructor training courses in:
  1. Methods of Teaching OR Effective Instructional Techniques
  AND
  2. Instructional Design and Evaluation OR Organizational and Use of Training Materials

Preferred Qualifications:

• Master's Degree from an accredited college or university.
• Degree in Engineering, Chemistry, Biology or related field.
• Eight years of experience in the management, operation, maintenance, design, construction, or regulation of water utility systems.
• One Year of experience as an Instructor in Water Utilities courses.
• Texas Class "A" Water license, with experience in both Surface Water and Groundwater.
• Texas Class "A" Wastewater license.
• Three years of Project Management experience.

Physical Requirements:

• Ability to lift and/or move heavy objects and/or wear personal protective gear.
• Ability to work outdoors and in adverse weather conditions.
• Ability to sit/stand for long periods of time.

Knowledge, Skills, and Abilities:

• Advanced working knowledge of W/WW operations.
• Troubleshooting skills of various W/WW processes.
• Ability to provide Subject Matter Expertise in W/WW disciplines.
• Ability to effectively interact with elected officials, emergency managers and emergency response personnel.
• Excellent verbal and written communication, analytical, interpersonal, and organizational skills.
• Knowledge of principles and methods for teaching and instructing individuals and groups.
• Advanced working knowledge in all hazard's incidents, emergency response and ICS.
• Knowledge of basic office and online presentation software and instructional programs.
• Knowledge of media production, communication, and dissemination techniques and methods.
• Skilled in utilizing various learning and active listening strategies.
• Ability to comprehend and express information and use inductive/deductive reasoning.
• Ability to multitask and work cooperatively with others.
• Ability to work with sensitive information and maintain confidentiality.
• Strong interpersonal and organizational skills.
• Ability to actively demonstrate the TEEX Values - Safety, Teamwork, Adaptability, Respect, and Stewardship.
• Demonstrated positive attitude and work ethic.
• Ability to exhibit punctuality by arriving at work and scheduled evets on time.

Equipment:

• Standard office equipment: computer, keyboard, multifunctional printer, telephone.
• Presentation equipment: projectors, cameras, and microphones.
• Safely operate a motor vehicle.
• Safely tow a trailer.
• Personal protective equipment, if needed.

Notifications:

• This position is security sensitive.
• This position may require work beyond normal office hours and/or work on weekends.
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TEEX regulations and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and Agency safety requirements.
• As part of TEEX's mission of providing training, developing practical solutions, and saving lives; this position could be required, if called upon, to deploy within the State of Texas as directed by this position's Division Director/HQ Department Head.
• Ability to travel independently to other and/or remote locations by driving a personal or TEEX vehicle and/or flying on commercial airlines.
• This position allows telecommuting per TEEX guidelines.

Essential Duties, Tasks, and Percentages:

Technical Assistance - 50%

• Provides on-site technical assistance and one-on-one training to operators of water & wastewater treatment plants to assist in the improvement of water quality and public health.
• Provides professional detailed reports of findings and recommendations for facilities.
• Conduct inspections of W/WW facilities in preparation of TCEQ field investigations.
• Provides technical expertise to clients for the extension program within the region assigned.
• Utilizes various standards, including Federal, and State law, fiscal agreements such as debt service covenants, and industry standard best management practices.
• Travels to communities and conducts assessments of the financial, managerial, and technical capabilities of utilities to determine assistance needed.
• With sensitivity to clients and local circumstances, designs and delivers solutions based on the results of assessments performed.
• Employs creativity, coordinates the efficient use of division resources, and partners with other agencies to leverage resources.

Regional Extension Program Management - 20%

• Builds a relationship with each TCEQ Regional Office within their region.
• Works with the TCEQ Regional Office to identify water and wastewater systems in need of assistance.
• Contacts each system within their Region that issues a boil water notice to offer assistance.
• Builds a relationship with each County Judge and Emergency Management Coordinator within their region.
• Builds a relationship with TDEM personnel (Assistant Chief, District Coordinator, and County Liaison Officer) within their region.
• Attends Commissioner Court and City Council meetings as needed to build relationships and/or offer assistance.
• Attends applicable conferences and serve as session speakers.
• Promotes all TEEX training.
• Conducts and/or coordinates training as needed within their region to meet the needs of troubled water/wastewater systems.
• Provides weekly/monthly activity reports.
• Provides grant assistance for systems within their region.
• Manages the day-to-day financial aspects of assigned regional area.
• Assists the Training Director in managing expenditures.
• Follows established guidelines for inventory and/or asset control.
• Submits times sheets, travel forms, and receipts within the required time frames.

Classroom and Field Instruction - 10%

• Travels to remote locations and provide classroom instruction across the state as assigned by program supervisor. Travel will frequently require multiple overnight stay(s).
• Ensures all training materials are prepared before class and secured at the completion of class.
• Follows approved curriculum course outline, performs all course exercises as explained in the Instructor Guide.
• Ensures all participants have achieved terminal objectives of the course.
• Gives participants the opportunity to evaluate the training.
• Completes required administrative work to include Student fees, student records, travel submissions, and time and effort paperwork.

Public Works Response Team (PWRT) Support - 10%

• Serves as a member of the PWRT.
• Deploys within their region as the first responder for the PWRT.
• Assists in determining needed response by the PWRT.
• Cooperates and coordinates with other responding agencies in a deployment.
• Participates in required PWRT training and exercises.

Program Support - 10%

• Organizes and conducts special training courses as assigned by the program.
• Ensures class documentation is completed in an accurate and timely manner in accordance with Division guidance, Agency, and contractual requirements (if applicable).
• Assists the Training Director/Manager/Coordinator with customer interactions.
• Assists in the marketing of Division programs and events to potential customers and students.
• Ensures requests for travel and post travel claim documentation are completed in an accurate and timely manner in accordance with Division and Agency guidance.

Additional Program/Division responsibilities:

• Completes agency required training within the requested due dates.
• Participates in professional development opportunities.
• Involvement with Agency Initiatives (CoP's, committees, etc.).
• Actively demonstrates the TEEX Values - Safety, Teamwork, Adaptability, Respect, and Stewardship.
• Maintains a safe working and teaching environment.
• Positively interacts with customers and others (students, staff, etc.).
• Maintains and safeguards assigned divisional equipment and property.
• Generates e-mails and reports as needed.
• Maintains a clean and neat appearance.
• Maintains an orderly and clean workspace.
• Demonstrates a positive attitude and work ethic.
• Exhibits punctuality by arriving at work and scheduled events on time.
• Complies with TAMU/TEEX policies and procedures.
• Performs other duties as assigned.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.