As a Lead Field Service Technician here at Honeywell, you will have the opportunity to guide and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your technical expertise and guiding skills will be crucial in providing exceptional service and maintaining customer satisfaction. You will report directly to our Field Service Manager, and you'll work out of our El Paso, Texas location with 75% travel. In this role, you will impact the success of our field service operations and contribute to the safety and security of our customers. You will be accountable for guiding a team of technicians, troubleshooting and resolving technical issues, conducting inspections and maintenance, and ensuring compliance with regulations and standards.

KEY RESPONSIBILITIES

• Guide and oversee the Field Service team, ensuring efficient and effective service delivery
• Troubleshoot and resolve technical issues related to fire alarm systems
• Conduct inspections, testing, and maintenance of fire alarm systems
• Provide technical guidance and guidance to field service technicians
• Ensure compliance with regulations and standards, including NICET II certification and fire alarm Texas license
• Work with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers and internal teams

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) Plan and Matching, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information, click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

• Minimum of 3 years of experience as a Field Service Technician, with a focus on fire alarm systems
• NICET II certification
• Texas Fire Alarm License
• Ability to travel 75% of the time

WE VALUE

• Strong guiding and team management skills
• Excellent problem-solving and decision-making abilities
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Strong technical knowledge and insight of fire alarm systems

Additional Information

• JOB ID: HRD259727
• Category: Customer Experience
• Location: 3509 and 3521-23 Durazno Ave,El Paso,Texas,79905,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.